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LogMeIn Rescue vs. NetSupport Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Rescue

    Score8.7 out of 10
    N/ALogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue…

    $1,299

    per year

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
    Pricing
    LogMeIn RescueNetSupport Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn RescueNetSupport Manager
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    LogMeIn RescueNetSupport Manager
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Rescue and NetSupport Manager
    Feature
    LogMeIn Rescue
    6.9
    194 Ratings
    NetSupport Manager
    10.0
    1 Ratings
    Screen sharing8.4187 Ratings10.01 Ratings
    File transfer6.9176 Ratings10.01 Ratings
    Instant message9.5114 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication7.338 Ratings10.01 Ratings
    Access to sleeping/powered-off computers5.257 Ratings10.01 Ratings
    Over-the-Internet remote session8.4188 Ratings00 Ratings
    Initiate remote control from mobile5.659 Ratings00 Ratings
    Remote management of servers & workstations5.388 Ratings10.01 Ratings
    Remote Active Directory® management7.744 Ratings10.01 Ratings
    Centralized management dashboard5.868 Ratings10.01 Ratings
    Session record7.4133 Ratings00 Ratings
    Annotations6.759 Ratings10.01 Ratings
    Monitoring and Alerts6.494 Ratings10.01 Ratings
    Multi-platform remote control6.2139 Ratings10.01 Ratings
    User Ratings
    LogMeIn RescueNetSupport Manager
    Likelihood to Recommend
    8.1
    (211 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (22 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (64 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (39 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)