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LogMeIn Rescue vs. Rocket Remote Desktop

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Rescue

    Score8.7 out of 10
    N/ALogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue…

    $1,299

    per year

    Rocket Remote Desktop

    Score3.4 out of 10
    N/ARocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
    Pricing
    LogMeIn RescueRocket Remote Desktop
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn RescueRocket Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LogMeIn RescueRocket Remote Desktop
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose LogMeIn Rescue
    LogMeIn Rescue is way more user-friendly! You have much for flexibility with the program, and it can be used for more than IT support. You are able to train users with screen sharing and give feedback on each session. LogMeIn Rescue also allows you to transfer files directly …
    Incentivized
    Rocket Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    LogMeIn RescueRocket Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Rescue and Rocket Remote Desktop
    Feature
    LogMeIn Rescue
    7.0
    194 Ratings
    Rocket Remote Desktop
    9.6
    3 Ratings
    Screen sharing8.4187 Ratings00 Ratings
    File transfer7.0176 Ratings8.02 Ratings
    Instant message9.5114 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.338 Ratings10.01 Ratings
    Access to sleeping/powered-off computers5.457 Ratings10.01 Ratings
    Over-the-Internet remote session8.3188 Ratings10.02 Ratings
    Initiate remote control from mobile5.659 Ratings00 Ratings
    Remote management of servers & workstations5.588 Ratings10.03 Ratings
    Remote Active Directory® management7.644 Ratings10.01 Ratings
    Centralized management dashboard6.068 Ratings8.42 Ratings
    Session record7.5133 Ratings10.01 Ratings
    Annotations6.759 Ratings00 Ratings
    Monitoring and Alerts6.494 Ratings00 Ratings
    Multi-platform remote control6.2139 Ratings10.02 Ratings
    User Ratings
    LogMeIn RescueRocket Remote Desktop
    Likelihood to Recommend
    8.1
    (211 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    7.9
    (22 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (64 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (39 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)