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LogMeIn Rescue vs. SecureLink Customer Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Rescue

    Score8.7 out of 10
    N/ALogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue…

    $1,299

    per year

    SecureLink Customer Connect

    Score9 out of 10
    N/ASecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet…N/A
    Pricing
    LogMeIn RescueSecureLink Customer Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn RescueSecureLink Customer Connect
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    LogMeIn RescueSecureLink Customer Connect
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Rescue and SecureLink Customer Connect
    Feature
    LogMeIn Rescue
    6.9
    194 Ratings
    SecureLink Customer Connect
    -
    Ratings
    Screen sharing8.4187 Ratings00 Ratings
    File transfer6.9176 Ratings00 Ratings
    Instant message9.5114 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.338 Ratings00 Ratings
    Access to sleeping/powered-off computers5.357 Ratings00 Ratings
    Over-the-Internet remote session8.4188 Ratings00 Ratings
    Initiate remote control from mobile5.659 Ratings00 Ratings
    Remote management of servers & workstations5.388 Ratings00 Ratings
    Remote Active Directory® management7.744 Ratings00 Ratings
    Centralized management dashboard5.968 Ratings00 Ratings
    Session record7.4133 Ratings00 Ratings
    Annotations6.759 Ratings00 Ratings
    Monitoring and Alerts6.494 Ratings00 Ratings
    Multi-platform remote control6.2139 Ratings00 Ratings
    User Ratings
    LogMeIn RescueSecureLink Customer Connect
    Likelihood to Recommend
    8.1
    (211 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.0
    (22 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (64 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (39 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)