LogMeIn Resolve vs. Nuance Digital Engagement Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
 Nuance Digital Engagement Platform | Score4 out of 10 | N/A | The Nuance Digital Engagement Platform is a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms used for contact (e.g. live chat), with automation and workforce management features (agent monitoring, coaching) as well. It is based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. | N/A |
| LogMeIn Resolve | Nuance Digital Engagement Platform | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| LogMeIn Resolve | Nuance Digital Engagement Platform | |
|---|---|---|
| Likelihood to Recommend | 7.4 | - |
| Likelihood to Renew | 9.0 | - |
| Usability | 7.7 | - |
| Availability | 8.9 | - |
| Performance | 9.0 | - |
| Support Rating | 8.7 | - |
| Implementation Rating | 9.1 | - |