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LogMeIn Resolve vs. ServicePro

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    ServicePro

    Score6 out of 10
    N/AServicePro is an IT service management solution that can be hosted on-premise or deployed through the cloud. It includes features such as change, incident / task, and project management.N/A
    Pricing
    LogMeIn ResolveServicePro
    Editions & Modules
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn ResolveServicePro
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%
    More Pricing Information
    Features
    LogMeIn ResolveServicePro
    Incident and problem management
    Comparison of Incident and problem management features of LogMeIn Resolve and ServicePro
    Feature
    LogMeIn Resolve
    -
    Ratings
    ServicePro
    7.1
    1 Ratings
    Organize and prioritize service tickets00 Ratings8.01 Ratings
    Expert directory00 Ratings7.01 Ratings
    Service restoration00 Ratings7.01 Ratings
    Self-service tools00 Ratings5.01 Ratings
    Subscription-based notifications00 Ratings9.01 Ratings
    ITSM collaboration and documentation00 Ratings8.01 Ratings
    ITSM reports and dashboards00 Ratings6.01 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of LogMeIn Resolve and ServicePro
    Feature
    LogMeIn Resolve
    -
    Ratings
    ServicePro
    8.5
    1 Ratings
    Configuration mangement00 Ratings8.01 Ratings
    Policy and contract enforcement00 Ratings9.01 Ratings
    Change management
    Comparison of Change management features of LogMeIn Resolve and ServicePro
    Feature
    LogMeIn Resolve
    -
    Ratings
    ServicePro
    8.0
    1 Ratings
    Service-level management00 Ratings8.01 Ratings
    User Ratings
    LogMeIn ResolveServicePro
    Likelihood to Recommend
    7.4
    (110 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (90 ratings)
    -
    (0 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)