LogMeIn Resolve vs. SherpaDesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
 SherpaDesk | Score8.4 out of 10 | Small Businesses (1-50 employees) | SherpaDesk is a help desk / ticketing platform with time tracking, invoice generation, and business intelligence capabilities. | $0 per agent |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | — | ||||||||||||||
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| Incident and problem management |
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| LogMeIn Resolve | SherpaDesk | |
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| Likelihood to Recommend | 7.4 | 8.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 7.6 | - |
| Availability | 8.9 | - |
| Performance | 9.0 | - |
| Support Rating | 8.7 | - |
| Implementation Rating | 9.1 | - |