Austin based SolarWinds acquired log management tool Papertrail in April, 2015.
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Logstash
SolarWinds Papertrail
Considered Both Products
Logstash
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Chose Logstash
MongoDB and Azure SQL Database are just that: Databases, and they allow you to pipe data into a database, which means that alot of the log filtering becomes a simple exercise of querying information from a DBMS. However, LogStash was chosen for it's ease of integration into our …
Logstash can be compared to other ETL frameworks or tools, but it is also complementary to several, for example, Kafka. I would not only suggest using Logstash when the rest of the ELK stack is available, but also for a self-hosted event collection pipeline for various …
Logstash is similar to any service which can be the single point to collect and transform data. Kafka is a very good candidate, but it fails for applications not using Kafka. Kafka streams do pretty much the same thing. On one hand, I personally trust Kafka more, but then Kafka …
I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates …
SolarWinds Papertrail is easier to set up, and in my opinion, its UI is quicker for searching specific logs. LogDNA (now Mezmo) have advantage in the UI look and in the power to create charts and counters.
CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many …
As a way to just read your logs in a stream, aggregated across apps, it does that better than Datadog or Honeycomb. While DataDog does have a logging product, Honeycomb does not, so Honeycomb + SolarWinds Papertrail could be useful.
Papertrail offers a much easier to use solution than Azure. We were able to integrate it into our applications without much work and the solution works robustly. Papertrail offers traditional logging services, only, but we have used sysdig monitor together with papertrail and …
I much prefer SolarWinds Papertrail as it just makes things so much easier to read and follow through than other tools. It's much faster, and so much easier to set up and get into a running state. It takes us on average maybe 5-10 minutes to configure our apps to send log data.
AWS user interface and user experience is not really great, its really hard to trace logs on their console. Papertrail offers so much better user experience for us, its also very easy to setup alarm on Papertrail whenever something's gone wrong. I personally choose Papertrail …
We have used other services such as Coralogix before but love SolarWinds Papertrail for its ease of use and not-too-bloated features. This also makes our engineers and other staff use it more often.
We have used Papertrail right from day 1 of our startup. We didn't find any major drawbacks for us to check/evaluate anything else. Part of the reason is also that we started with Heroku and Papertrail was available as an add on for Heroku.
Logstash is a must in an ELK stack, which I am sure is going to be the #1 case. At any point when you have several sources, Logstash can be the common point to aggregate, and categorize those data. Then send this new data to its destination. Very handy. It is free and open source. It may not be appropriate to analyze data-sets dependent on each other but from a different data source. Reason being Logstash works on data at hand, and not wait for other data to arrive. It would be unwise for Logstashh to handle complicated, long-running transformations because this is injected and ejected. The faster you do it, the safer.
SolarWinds Papertrail is great if you have multiple separate applications and you want to be able to view and search all the logs in one place. It also works well for alerts based on certain keywords in log entries (for example, ERROR, WARN, etc.) Since only the first four weeks of logs are searchable in Papertrail, it may not work well for use-cases where much older log entries need to remain searchable.
Memory: Logstash is a HOG, if you are deploying it on commodity (i.e. cheap and old) hardware: You will need at least 2GB, just for Logstash. So don't expect to run your entire ELK stack on one AMD Athlon machine.
Overlap: Logstash fills in an area of the ELK stack that makes the most sense: as a log file transformer / shipper. However, if you start breaking that stack, with the addition of other components- you start seeing where features of Logstash may be implemented or solved in the additional components much easier (or better, or to a higher degree of resolution)
More Overlap: Since my team employs Syslog-ng extensively- Logstash can sometimes get in the way (and this may be a problem for DevOps stacks overall): You can configure Syslog to record certain information from a source, filter that data, and even export that data in a particular format. Logstash will pick that data up, and then parse it. However, if you don't keep your Syslog-ng configuration files, and your Logstash configuration files in sync, your results will not be what you expected, and this will translate into (sometimes) hours/days of work, hunting down a line item in a configuration file.
As I said earlier, for a production-grade OpenStack Telco cloud, Logstash brings high value in flexibility, compliance, and troubleshooting efficiency. However, this brings a higher infra & ops cost on resources, but that is not a problem in big datacenters because there is no resource crunch in terms of servers or CPU/RAM
It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
MongoDB and Azure SQL Database are just that: Databases, and they allow you to pipe data into a database, which means that alot of the log filtering becomes a simple exercise of querying information from a DBMS. However, LogStash was chosen for it's ease of integration into our choice of using ELK Elasticsearch is an obvious inclusion: Using Logstash with it's native DevOps stack its really rational
I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates that were required to make them usable.
It is very difficult to give any figures on ROI, as it depends on many factors, and in a Telcocloud environment, it is much complex to find out; however, I would give some points below on ROI
ROI based on flexibility is very high, as it reduces the time to find RCA
ROI based on integration is very high because it supports multi-vendor environments, avoiding vendor lock-in & works across multi-cloud setups
ROI on resource consumption is less because Logstash in 2-3 times more resource-intensive as compared to its lightweight alternatives resulting in latency