Logz.io vs. SolarWinds Papertrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Logz.io
Score 7.0 out of 10
Small Businesses (1-50 employees)
Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.
$0
1 day of log retention.
SolarWinds Papertrail
Score 8.9 out of 10
N/A
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
Pricing
Logz.ioSolarWinds Papertrail
Editions & Modules
Log Management - Community
$0
1 day of log retention.
Log Management - Pro
$.92
per ingested GB. 7 days retention.
Distributed Tracing - Pro
$5
Per million spans.
Infrastructure Monitoring - Pro
$12
per month per 1000 time-series metrics.
Log Management - Enterprise
Custom
Cloud SIEM - Enterprise
from $1.49
per ingested GB. Price includes Logz.io Log Management
No answers on this topic
Offerings
Pricing Offerings
Logz.ioSolarWinds Papertrail
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Logz.ioSolarWinds Papertrail
Considered Both Products
Logz.io
Chose Logz.io
Although they are very similar in several ways, we find logz.io to be very simple to use making it more suitable for our needs.
Chose Logz.io
They offer the same function but logz.io commercial value is lower and can be adopted if company wanted just to meet baseline requirements of iso 27001 security controls.
The basic function for centralize logs management and allow the feature of log collection for easy audit, …
Chose Logz.io
Sentry, Datadog, New Relic, Zabbix and Raygun
Chose Logz.io
Graylog and Microsoft System Center lacks infrastructure management and logging, proper analytics is done only on Logz.io. The customer support is also really great for Logz.io, we are really pleased with their support and timely action. The migration was also easy and took us …
Chose Logz.io
Chosen before any other software for its versatility and speed to immediately stop any failure that may impair the operation of our applications, also their prices are very fair and it is very easy to work with it. On the other hand, other software such as FortiSIEM is very …
Chose Logz.io
Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
Chose Logz.io
It is more focused in its approach which makes it really good for aggregating and analyzing logs. It has been way more helpful than New Relic APM for us. Data dog is nice but has some different focuses as well.
SolarWinds Papertrail
Chose SolarWinds Papertrail
Papertrail is faster and easier to use. Simplicity and ease of use are really important to our team.
Chose SolarWinds Papertrail
I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates …
Chose SolarWinds Papertrail
We started with SolarWinds Papertrail and have never left.
Chose SolarWinds Papertrail
NR logging just didn't seem to work all that well for us. We had issues with logs getting to them. SolarWinds Papertrail was much simpler to set up.
Chose SolarWinds Papertrail
SolarWinds Papertrail is easier to set up, and in my opinion, its UI is quicker for searching specific logs. LogDNA (now Mezmo) have advantage in the UI look and in the power to create charts and counters.
Chose SolarWinds Papertrail
CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many …
Chose SolarWinds Papertrail
SolarWinds Papertrail is as easy and intuitive to use as Amazon CloudWatch is hard and intuitive.
Chose SolarWinds Papertrail
As a way to just read your logs in a stream, aggregated across apps, it does that better than Datadog or Honeycomb. While DataDog does have a logging product, Honeycomb does not, so Honeycomb + SolarWinds Papertrail could be useful.
Chose SolarWinds Papertrail
Papertrail offers a much easier to use solution than Azure. We were able to integrate it into our applications without much work and the solution works robustly. Papertrail offers traditional logging services, only, but we have used sysdig monitor together with papertrail and …
Chose SolarWinds Papertrail
I much prefer SolarWinds Papertrail as it just makes things so much easier to read and follow through than other tools. It's much faster, and so much easier to set up and get into a running state. It takes us on average maybe 5-10 minutes to configure our apps to send log data.
Chose SolarWinds Papertrail
AWS user interface and user experience is not really great, its really hard to trace logs on their console. Papertrail offers so much better user experience for us, its also very easy to setup alarm on Papertrail whenever something's gone wrong. I personally choose Papertrail …
Chose SolarWinds Papertrail
We have used other services such as Coralogix before but love SolarWinds Papertrail for its ease of use and not-too-bloated features. This also makes our engineers and other staff use it more often.
Chose SolarWinds Papertrail
We have used Papertrail right from day 1 of our startup. We didn't find any major drawbacks for us to check/evaluate anything else. Part of the reason is also that we started with Heroku and Papertrail was available as an add on for Heroku.
Best Alternatives
Logz.ioSolarWinds Papertrail
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10
SolarWinds Loggly
SolarWinds Loggly
Score 5.1 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Logz.io
Logz.io
Score 7.0 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
Sumo Logic
Sumo Logic
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Logz.ioSolarWinds Papertrail
Likelihood to Recommend
7.5
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
9.0
(0 ratings)
9.1
(0 ratings)
Support Rating
8.1
(0 ratings)
9.1
(0 ratings)
User Testimonials
Logz.ioSolarWinds Papertrail
Likelihood to Recommend
It is appropriate for companies that focus on developing extremely simple applications. The great visibility it provides makes it ideal to avoid problems that may affect the entire business or company thanks to the fact that it is capable of emitting dozens of alerts in a short time. Sometimes the search behavior becomes slow and inefficient, which can be uncomfortable.
Read full review
SolarWinds Papertrail is great if you have multiple separate applications and you want to be able to view and search all the logs in one place. It also works well for alerts based on certain keywords in log entries (for example, ERROR, WARN, etc.) Since only the first four weeks of logs are searchable in Papertrail, it may not work well for use-cases where much older log entries need to remain searchable.
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Pros
  • Alerting - Logz.io allows you to set up numerous alerts and define the specific conditions to trigger these alerts, such as the number of occurrences over a specific period of time and severity.
  • Notifications - The supported integrations with Slack and OpsGenie make it easy to set up alerts to specific groups or users, like those in a particular Slack room or OpsGenie group. This is good to reduce noise and limit initial notifications to those who really need to get it.
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  • Collects logs from many sources in real time.
  • Makes it really easy to filter logs to dig into the logs of many services working simultaneously.
  • Alerts triggered on certain search matches.
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Cons
  • Dashboards are tough to get started with without the help of someone from logz.io
  • Understanding how to pin and effectively use the nice little features
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  • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
  • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
  • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
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Likelihood to Renew
Really easy to use and ship the logs Good customer support Easy integration with the modules
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We are definitely going to continue using Papertrail. It's been a lifesaver.
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Usability
Am really exited to use the reports generated especially AWS Cost and Usage Reports function tracks your AWS usage and provides estimated charges associated with your account so that we can reduce the data costs to a greater extend. This integration allows you to ship logs from your AWS Cost and Usage Reports to your Logz.io account.More amazing features awaits you in Logz.io account.
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It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
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Support Rating
In the past, my team has been able to get in contact with Logz.io quickly and easily to address our questions about the product to see if it could fully meet all our needs. Some of the features we needed at the time were not available, but were on the Logz.io team's roadmap to implement in the future. I found their team to be friendly, professional, and helpful
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I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
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Implementation Rating
Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.
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No answers on this topic
Alternatives Considered
Graylog and Microsoft System Center lacks infrastructure management and logging, proper analytics is done only on Logz.io. The customer support is also really great for Logz.io, we are really pleased with their support and timely action. The migration was also easy and took us hardly a day to set up and run the solutions.
Read full review
I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates that were required to make them usable.
Read full review
Return on Investment
  • about the investment, this tool is helping in our day to day activities
  • easy to troubleshoot the errors
  • simple and powerful
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  • We are alarmed properly so it makes it easy for us to monitor the server.
  • Very easy to debug our apps when something's gone wrong (bug) in the production server.
  • Noticed whenever any third party scan was going on our server.
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ScreenShots

SolarWinds Papertrail Screenshots

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