LoyaltyLion vs. Square Customers

It says it's a loyalty program, but it's not really fit for purpose in my opinion

Incentivized

Square is absolutely brilliant if you are just starting out and your business has both an in-person and an online component to it, as Square will solve both in-person POS and online booking/billing. Square also offers the option to create a free website for your company, though it is a very basic site, if you don't have a website yet, this is a VERY helpful option, as it takes away a huge cost. Square allowed us to be up and running in no time, taking away the need to worry about an expensive appointment-setting add-on from our current website provider (Square integrates quite nicely with our current site). Square is probably less ideal for more advanced users or companies with a need for more detailed inventory/service management. But even then, Square will more than likely be able to get the job done!

Incentivized

• In my opinion, it ties you into long contracts to suit their own needs
• In my opinion, provides basic customer support to save them money

Incentivized

• User friendly interface
• Easy to keep track of clients

Incentivized

• Integration only with shopify
• UI could be better

Incentivized

• Inability to transfer funds to bank in real time (PayPal offers this option, for a fee)
• The option to create a website on Square is very limited. We opted to integrate the Square appointment setting tool into our site, as the site Square offered was subpart.
• Google calendar integration is now a premium feature, and it used to be included!

Incentivized

A lot easier to get your head around and fewer pieces of software are required to manage clients' projects and systems.

Incentivized

Have not had to use their support. I've read a help article that worked to provide the answer for that particular question but I haven't had to reach out to a live person.

Incentivized

The integration with Shopify was the most important aspect for me and so LoyaltyLion took the cake for me. Also, the features that it provides for the price made it an easy pick. Tried other apps but they were either too complex to set up or needed extra steps to integrate with Shopify. For LoyaltyLion all I had to do was click a button to install the app and add a few settings and I was ready to load.

Incentivized

A lot easier to use than Infusionsoft!!

Incentivized

• It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
• We have seen a higher returning customer rate since using Loyalty points.

Incentivized

• This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
• All of my initial equipment was free and there were no startup costs so my return was immediate.
• The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.

Incentivized