Constructor.io Search vs. Lucidworks Platform

Constructor.io Search takes all of the guesswork out of maintaining a search engine. As merchandisers or product teams, we have educated guesses at how search relevance should work but the customer is always king. We can't always predict the ways in which consumers will search or what their intent is. That's why the behavioral-driven approach that Constructor.io employs works so well. It means that merchandisers can focus on their sales and promotional responsibilities, instead of wasting time and bandwidth on base-level relevance questions.

Incentivized

Lucidworks Fusion is best suited for information retrieval applications to search structured or unstructured data. It offers variety of features to help users find contents they are looking for. For Chatbot like applications, Fusion can be used for powering the backend search, but dialog manager is not supported by this product

• Optimizes for business KPIs, not string matches, so merchandisers can focus on strategy instead of maintaining a dictionary.
• Gives merchandisers control to curate the right customer experience per their expert understanding.
• Customer/technical support during and after implementation.

Incentivized

• Signals feature to boost search results helps search relevancy
• Business Rules feature for tuning search results
• Query pipeline design gives great flexibility in application development

• Visibility of the personalization algorithm.
• Exposing detailed analytics within the customer-facing dashboard.
• "Top searches" available via API.

Incentivized

• Documentation can be improved

It is incredibly intuitive and so easy to use that business people can now complete functions that used to be limited to software developers only.

It has continued to improve over the years.

We looked at several popular Enterprise Search applications 5 years ago which I wish to leave unnamed. We found Lucidworks to the the most cost-effective alternative that met all of our needs.

• Allowed us to move software developers from enterprise search to other customer focused applications due to built in signals processing and related popularity boosting out of the box.
• Enabled business experts to work directly with Fusion to influence search results and not be so dependent on developers.