Lumenore vs. Zendesk Explore
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Lumenore | Score10 out of 10 | N/A | Netlink headquartered in Madison Heights offers Lumenore, a business intelligence (BI) tool and analytics engine supporting a variety of purposes. | $2.49 per user/per month |
 Zendesk Explore | Score8.7 out of 10 | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| BI Standard Reporting |
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| Data Discovery and Visualization |
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| Lumenore | Zendesk Explore | |
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| Likelihood to Recommend | 10.0 | 9.5 |
| Usability | - | 10.0 |
| Support Rating | - | 10.0 |
| Data Sharing and Collaboration | - | 8.2 |
| Data Sources | - | 7.3 |