M‑Files vs. OpenText AppEnhancer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
M‑Files
Score 8.9 out of 10
N/A
M-Files is a platform for knowledge work automation. M-Files helps knowledge workers to find information faster, work smarter, and achieve more. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies…N/A
OpenText AppEnhancer
Score 6.2 out of 10
N/A
OpenText AppEnhancer (formerly ApplicationXtender from EMC, acquired by OpenText in 2017) is designed to allow users to transform paper and digital content into application-ready information. It scans, stores, retrieves and preserves information and makes itaccessible within Line-of-Business applications and processes. AppEnhancer helps organizations take control of paper and digital documents in both on and off-premises applications, while being enterprise-ready for broader implementations.N/A
Pricing
M‑FilesOpenText AppEnhancer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
M‑FilesOpenText AppEnhancer
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
M‑FilesOpenText AppEnhancer
Considered Both Products
M‑Files
Chose M‑Files
M-Files provides an easier way of managing document that is needed for any organization and the integrations to other systems makes life easier when there needs migration of the documents to M-Files.
Chose M‑Files
I have no experience with similar products.
Chose M‑Files
Configuration of general access vs Libraries and silos of data makes this such an easier application to use. Especially when it comes to workflows and security and then support of that configuration.
Chose M‑Files
Microsoft Sharepoint is not very flexible in my opinion. Mass changes are not easy to carry out. Microsoft Teams data is too much. I can't keep up with all the Microsoft Teams groups I'm in.
Chose M‑Files
We selected it because it is having out of box integration capabilities to connect with M-Files. We are using M-Files already as a content management system and we were lacking the feature of document sharing. With Hubshare now this gap has been filled.
Chose M‑Files
Free metadata - the capability to build own solutions - way ahead of any competitive products.
Chose M‑Files
M-Files delivers best-in-class search capabilities. It simply devastates the competition when used even half-way correctly.
Chose M‑Files
Document handling is much easier as in Sharepoint. We select M-files because its metadata model fits our needs better, and it is easier to use than Sharepoint. You can customize metadata easily and fast.
Chose M‑Files
M-Files is with totally unique features from these solutions, one of major is all these solutions have folder structure where M-Files has content based structure. Secondly one of major features is that it enables integration with filters to search within Drawing Documents, most …
Chose M‑Files
We demoed 3 different tools, and our user group unanimously chose M-Files over the others for its user-friendly interface.
Chose M‑Files
We chose M-Files because they have a very high capterra.com rating, a large install base, and excellent Gartner ratings.
Chose M‑Files
The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
Chose M‑Files
I've compared recently with Box, but they still predicate their storage on WHERE instead of WHAT, which means if it isn't in a specific folder, you won't find it. Some documents may relate to multiple projects. In M-Files instead of putting a copy of a file in many folders …
Chose M‑Files
This is a good choice for any organization.
Chose M‑Files
M-Files is a great ECM platform that has many of the bells and whistles companies are looking for for a casual and easy to use enterprise content system.
Chose M‑Files
They have closer functions, but in my opinion, M-Files has many more features for document handling. Only GreenDocs has more capabilities related to Engineering, and if your company needs a solution for this area, this would be the best application. M-Files supports more …
Chose M‑Files
M-Files' pricing and strong feature set helped to make the decision.
OpenText AppEnhancer
Chose OpenText AppEnhancer
Easy to adopt by end users allow us to select it.
Best Alternatives
M‑FilesOpenText AppEnhancer
Small Businesses
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Score 9.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Tungsten Capture
Tungsten Capture
Score 8.0 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
M‑FilesOpenText AppEnhancer
Likelihood to Recommend
9.9
(0 ratings)
7.7
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
Configurability
9.6
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
M‑FilesOpenText AppEnhancer
Likelihood to Recommend
M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
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I recommend it for any organization that needs to manage all content, either in Marketing, legal or any other place where you need to search, collect, classify and publish content and more efficiently. Imagine a situation where you have marketing, legal, HR and finance working on a project and they need to have access to each other's content, this is where OpenText Application Content Management was a real big win, each individual from a different department was able to find what they were looking for without bothering their colleagues every time. You don't want to go back to this kind of scenario.
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Pros
  • Version control and history tracking on documents.
  • Search ability to filter content for a team, creator, or another property.
  • Permission control, limit access to documents to read or edit, or only specific workflow states.
  • Administrative control to access all content.
  • Administrative control to restore deleted content.
  • Administrative control to audit and retag content when needed.
  • Robust workflow capabilities.
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  • manage big data and massive amount of documentations
  • improve content sharing
  • automate content storage
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Cons
  • More user friendly customization options that do not require knowledge of coding/scripting. For example, prompting the creation of a new document from a template in a workflow.
  • When using the 'insert property' feature in a Word doc, I would love to convert dates from a mm/dd/yy format to be written out (such as September 21, 2018). Or possibly even just to pull the year or the month from a selected date to insert into a document.
  • I've often wished that I could find more detailed tutorials online for some features.
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  • I feel that the admin Interface needs some improvements .
  • Deployment should be friendly
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Likelihood to Renew
M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
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No answers on this topic
Usability
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
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No answers on this topic
Reliability and Availability
always there.
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No answers on this topic
Performance
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
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No answers on this topic
Support Rating
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
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No answers on this topic
In-Person Training
We had online conference call training with a recording to use later as needed
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No answers on this topic
Online Training
They answer all questions and record your training for later use.
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No answers on this topic
Implementation Rating
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
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No answers on this topic
Alternatives Considered
I've compared recently with Box, but they still predicate their storage on WHERE instead of WHAT, which means if it isn't in a specific folder, you won't find it. Some documents may relate to multiple projects. In M-Files instead of putting a copy of a file in many folders (thus having many copies) you can build out the relationships, so there is only 1 copy of a document which prevents multiple "originals" from being developed separately.
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Easy to adopt by end users allow us to select it.
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Scalability
do so much more than we need but has all the stuff we do need.
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No answers on this topic
Return on Investment
  • The price we pay for M-Files is about one third less than the price that we were paying our previous vendor plus we have a custom-built amazing dependable system with great support.
  • From a compliance and legal standpoint, our policies are always available to end users including easy access to previous versions.
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  • As I user I can't say anything about that.
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ScreenShots

M‑Files Screenshots

Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items