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ManageEngine Remote Access Plus vs. TeamViewer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Remote Access Plus

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…

    $145

    access for 5 techs and 50 computers billed annually

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    ManageEngine Remote Access PlusTeamViewer
    Editions & Modules
    Standard
    $145
    access for 5 techs and 50 computers billed annually
    Professional
    $195
    access for 5 techs and 50 computers billed annually
    Standard
    200$
    access for 5 techs and 50 computers billed annually
    Professional
    300$
    access for 5 techs and 50 computers billed annually
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    ManageEngine Remote Access PlusTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsRemote Access Plus comes free with access up to 10 computers. Pricing options are determined by the number of technicians and the computer range needed. Pricing represented here allows for 5 technicians and a computer range of 50. Additional technician licenses can be purchased at an additional cost.
    More Pricing Information
    Community Pulse
    ManageEngine Remote Access PlusTeamViewer
    Considered Both Products
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine Remote Access Plus
    Manage Engine is a part of a bigger family and this module is just a part of the Endpoint Central which comes as a more advanced product.
    Compared to other products, Manage Engine provides a better price but you get for what you pay.
    Support team is not always responsive or …
    Incentivized
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ManageEngine Remote Access PlusTeamViewer
    Remote Administration
    Comparison of Remote Administration features of ManageEngine Remote Access Plus and TeamViewer
    Feature
    ManageEngine Remote Access Plus
    7.9
    6 Ratings
    TeamViewer
    8.4
    470 Ratings
    Screen sharing8.76 Ratings00 Ratings
    File transfer8.26 Ratings8.7440 Ratings
    Instant message7.66 Ratings8.5406 Ratings
    Secure remote access with Smart Card authentication7.73 Ratings00 Ratings
    Access to sleeping/powered-off computers7.66 Ratings7.9305 Ratings
    Over-the-Internet remote session8.06 Ratings00 Ratings
    Remote management of servers & workstations8.46 Ratings00 Ratings
    Centralized management dashboard7.96 Ratings00 Ratings
    Session record7.64 Ratings8.5307 Ratings
    Monitoring and Alerts7.34 Ratings00 Ratings
    Multi-platform remote control8.06 Ratings00 Ratings
    Annotations00 Ratings7.387 Ratings
    User Ratings
    ManageEngine Remote Access PlusTeamViewer
    Likelihood to Recommend
    8.2
    (6 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (64 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)