Manhattan Active® Customer Engagement vs. Salesforce Sales Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
 Salesforce Sales Cloud | Score8.7 out of 10 | N/A | Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team… | $25 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Manhattan Active® Customer Engagement | Salesforce Sales Cloud | |
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| Likelihood to Recommend | 8.0 | 8.7 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.4 |
| Availability | - | 9.8 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 7.9 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 2.4 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 8.8 |
| Data Sharing and Collaboration | - | 8.2 |
| Data Sources | - | 8.2 |
| Product Scalability | - | 8.7 |
| Professional Services | - | 9.3 |