TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DialogTech

    Score8.9 out of 10
    N/ADialogTech (formerly ifbyphone) offers call tracking, marketing attribution for calls, and other call analytics. Features include call attribution, call scoring, contextual call routing, call management, and automated voice notifications.N/A

    Marchex

    Score8 out of 10
    N/AMarchex harnesses AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through a prescriptive analytics solutions, it enables the alignment of enterprise strategy while supporting informed decision-making and strategic execution. Marchex provides conversational intelligence solutions for companies in…N/A
    Pricing
    DialogTechMarchex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DialogTechMarchex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DialogTechMarchex
    Considered Both Products
    DialogTech
    Chose DialogTech
    Pricewise, they were pretty similar, but DialogTech's customer service really won me over. My SEO/SEM provider also had a previous relationship with them, so there was a comfort level there.
    Incentivized
    Marchex
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    DialogTechMarchex
    Likelihood to Recommend
    8.9
    (8 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    5.0
    (1 ratings)
    1.0
    (4 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)