SurveySense by Marcom Robot vs. SurveyMonkey

SurveySense by Marcom Robot

SurveyMonkey

1,075 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SurveySense by Marcom Robot	N/A	Small Businesses (1-50 employees)	Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS. Why Marcom Robot? Create one…	$16 per month
SurveyMonkey	Score8.2 out of 10	N/A	SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.	$99 per month

Pricing

SurveySense by Marcom Robot

SurveyMonkey

Free (20 responses/mo.): $0
per month
Small (100 responses/mo.): $16
per month
Medium (500 responses/mo.): $41
per month
Large (1,000 responses/mo.): $66
per month

Team Advantage: $25
per month (billed annually) per user (starting at 3 users)
Team Premier: $75
per month (billed annually) per user (starting at 3 users)
Standard Monthly: $99
per month
Individual Plan - Advantage Annual: $468
per year
Individual Plan - Premier Annual: $1,428
per year

Pricing Offerings
SurveySense by Marcom Robot	SurveyMonkey
Free Trial
No	No
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

Pricing plans start with free and scale up as much as needed.

—

Features

SurveySense by Marcom Robot

SurveyMonkey

Comparison of Survey Format & Appearance features of SurveySense by Marcom Robot and SurveyMonkey
Feature	SurveySense by Marcom Robot - Ratings	SurveyMonkey 8.6 72 Ratings
Survey templates	00 Ratings	9.171 Ratings
Themes	00 Ratings	6.764 Ratings
Custom logo/branding	00 Ratings	10.063 Ratings

Comparison of Survey Content features of SurveySense by Marcom Robot and SurveyMonkey
Feature	SurveySense by Marcom Robot - Ratings	SurveyMonkey 8.6 74 Ratings
Changes to live survey	00 Ratings	7.458 Ratings
Question design help	00 Ratings	9.168 Ratings
Multiple question types	00 Ratings	9.174 Ratings

Comparison of Survey Logic features of SurveySense by Marcom Robot and SurveyMonkey
Feature	SurveySense by Marcom Robot - Ratings	SurveyMonkey 8.4 68 Ratings
Survey logic flexibility	00 Ratings	8.468 Ratings

Comparison of Survey Reporting & Analytics features of SurveySense by Marcom Robot and SurveyMonkey
Feature	SurveySense by Marcom Robot - Ratings	SurveyMonkey 10.0 74 Ratings
Response tracking	00 Ratings	10.073 Ratings
Data export	00 Ratings	10.070 Ratings
Standard reports	00 Ratings	10.073 Ratings
Custom reports	00 Ratings	10.060 Ratings
Analytics	00 Ratings	9.961 Ratings

Comparison of Survey Administration & Security features of SurveySense by Marcom Robot and SurveyMonkey
Feature	SurveySense by Marcom Robot - Ratings	SurveyMonkey 10.0 63 Ratings
Access controls	00 Ratings	10.063 Ratings
Compliance	00 Ratings	10.054 Ratings

Comparison of Survey Distribution features of SurveySense by Marcom Robot and SurveyMonkey
Feature	SurveySense by Marcom Robot - Ratings	SurveyMonkey 9.9 44 Ratings
Vendor-offered crowdsourcing	00 Ratings	9.929 Ratings
Respondent restrictions	00 Ratings	10.042 Ratings

User Ratings
	SurveySense by Marcom Robot	SurveyMonkey
Likelihood to Recommend	- (0 ratings)	10.0 (107 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (26 ratings)
Usability	- (0 ratings)	9.9 (38 ratings)
Availability	- (0 ratings)	10.0 (1 ratings)
Performance	- (0 ratings)	6.0 (1 ratings)
Support Rating	- (0 ratings)	9.4 (35 ratings)
Implementation Rating	- (0 ratings)	10.0 (2 ratings)