| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Discord | Score8.5 out of 10 | N/A | Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds. | $4.99 per month |
 Mattermost | Score9 out of 10 | Enterprise companies (1,001+ employees) | Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it. | $0 per month per user |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Discord | Mattermost | |
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| Considered Both Products | No answer on this topic | Chose Mattermost Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Mattermost First of all, we don't lose messages; we can see or search messages from any point in the past. Second, it offers to manage the whole product ourselves from hosting to serving users of our organisation. We feel that we have full control over data, managing users, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Discord | Mattermost | |
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| Likelihood to Recommend | 8.1 | 7.8 |
| Likelihood to Renew | - | 6.4 |
| Usability | 8.0 | 6.4 |
| Support Rating | 9.2 | 8.0 |
| Implementation Rating | - | 8.0 |
| Ease of integration | - | 7.0 |
