Mattermost vs. Samepage

Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to

Incentivized

We only use Samepage (SP) for project management. I tried watching some YouTube videos when we first started using the program, and their way of using SP made no sense to me (education industry). So the videos weren't helpful for how we use SP, even for generalizing about tips/shortcuts. Therefore, my answer is "use SP for project management and it will be a good choice for you to keep up with project statuses."

Incentivized

• Easy intergration to our main CRM (Monday.com)
• I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
• The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.

Incentivized

• The "Pages" layout is extremely helpful to keep many different kinds of files, comments, etc. in one place and on one project. Basically it enables you to work on a project in real time, instead of having one place to put documents, another for chat, etc.
• The "Tasks" feature furthers the seamlessness of the app, making it easy for collaboraters to see the relationship between tasks and projects.
• The "Call" feature is a huge win for communicating all in one app and being able to see the project and its tasks and progress all in one space.

Incentivized

• Basic features like custom status, collapsed reply threads are JUST rolling out - kind of slow for a workplace chat app.
• I don't really get the idea of Playbooks and Boards - there are better, dedicated tools for stuff like this and it's not so easy to turn off.

Incentivized

• I would like to see a richer API that offers access to Samepage’s technology and manipulates it for more apps.
• There could also be more features offered in the free plan. It will give users a better feel for the platform.
• The new format is not as easy to use as the Legacy Format.

Incentivized

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

Incentivized

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

We started using Samepage's free trial and hadn't used it enough by the time it was over. But they were very gracious in extending our trial and giving us extra Pages to use to be sure it met our needs. I love when software companies act like real people, care about our success and realize we are working off deadlines. We are now a paid user.

Incentivized

This went as expected. No surprises or major hurdles.

Incentivized

Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence.

Incentivized

Igloo has a free version and is easy to use but has few project management features. It also lacks audio and video calling functionality. Quip is easy to use and configure, but it lacks team calendar. Basecamp is great for project management but lacks the flexibility granted by Samepage's pages which can mix different kinds of content.

Incentivized

• The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage.
• When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider)
• We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products.

Incentivized

• Positive impact - Increased productivity, lesser time spent on projects that also reduces the expenses.
• Zero to no delay of work with the presence of great collaboration - Lesser backlog in the queue.
• Clarity at work with highly sophisticated reports.

Incentivized