Mattermost vs. Troop Messenger

Mattermost

Troop Messenger

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Mattermost	Score 9.0 out of 10	Enterprise companies (1,001+ employees)	Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.	$0 per month per user
Troop Messenger	Score 9.8 out of 10	N/A	Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…	N/A

Pricing

Mattermost

Troop Messenger

Editions & Modules

Free Self-Hosted: $0
per month per user
Professional: $10
per month per user
Enterprise: Contact Us
per month per user

No answers on this topic

Offerings

Pricing Offerings
Mattermost	Troop Messenger
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Mattermost	Troop Messenger
Considered Both Products	Mattermost Verified User Anonymous Chose Mattermost They're very similar. I think it's really a matter of preference. Again, one of the things I like about Mattermost is that it's strictly for business (atleast for us) it's different from the more mainstream messaging apps used so we can kind of separate work vs personal messages. Incentivized Helpful? Verified User Anonymous Chose Mattermost Slack, Microsoft Teams and Discord Incentivized Helpful? Nayan Shah Senior Software Engineer Chose Mattermost Microsoft Teams and Slack Incentivized Helpful? MR Muhammad Rohan Director Chose Mattermost It's cheaper and similar to Slack. You can break down your project modules better here. It's secure and self-hosted. Incentivized Helpful? JH Jeremy Herman Engineer Chose Mattermost Much more expensive than most chat applications but you have more control over things by self-hosting. Your security team will be able to design a very secure place to store all your code, passwords, and internal details, but most companies will not require this. It would be … Incentivized Helpful? ME Momen Eldyrani SF Admin Chose Mattermost In comparison to Slack, where Slack is strictly for internal communication, Mattermost actually has the format to display and not alter source code. Google chat is also even more limited in comparison to Slack and Mattermost. If you collaborate on code every single day, then … Incentivized Helpful? SI Sid Iyer BizOps Lead Chose Mattermost It is just as good if not better. Can be a superior option depending on the needs of your organization. Incentivized Helpful? JL Justin Leopold Automation Architect Chose Mattermost These products all required cloud connectivity and licensing that was a significant cost. Mattermost allowed us to pilot this among just the Ops team and then evangelize this to the other infrastructure team. This allowed us to slowly show the value of this software and expand … Incentivized Helpful? Atlas Vieira Ops and Project Analyst Chose Mattermost Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence. Incentivized Helpful? Verified User Anonymous Chose Mattermost We used to have Mattermost and now we have Microsoft Teams. They are both very similar. Mattermost and Microsoft Teams are both great for communicating internally via calls, chats, meetings, etc. They are also both easy to set up an use. However, the Microsoft Teams mobile app … Incentivized Helpful? Verified User Anonymous Chose Mattermost to reduce cost we shifted to Mattermost. Incentivized Helpful? Kulbhushan Mayer Co-Founder & Technical Architect Chose Mattermost Discord and Microsoft Teams Incentivized Helpful? Verified User Anonymous Chose Mattermost Mattermost works better in that there aren’t constant updates and changes which can make finding past messages difficult. Mattermost also works better for channel creation and communication Incentivized Helpful? Verified User Anonymous Chose Mattermost Slack is by far my personal favorite due to the age of the platform and the maturity of the features. Mattermost is a close 2nd- Incentivized Helpful? Sanjay Singh Business Development Manager Chose Mattermost Honestly iv just used these two but when it comes to customization, they don't come close to Mattermost. Slack and Teams are Less flexible, Not self hosted. Not Open source,etc I will also say that i noticed integration capabilities are very limited with teams and slack and not … Incentivized Helpful? David Noah Controls Engineer Chose Mattermost Mattermost is much faster and easier to use. It also has many more features beyond chat. They are more customizations and features for workflow and messaging on this platform also. The ability to integrate with other platforms via plugins, the security features, and the open … Incentivized Helpful? SR Shannon Robertson Network Engineer Chose Mattermost We cannot connect to the internet so skype/teams is not a possible solution. Incentivized Helpful? Verified User Anonymous Chose Mattermost Mattermost is easier to use, faster, and less resource-intensive. Cross-platform support is great, and the mobile experience is awesome. Incentivized Helpful? Verified User Anonymous Chose Mattermost I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among … Incentivized Helpful? Verified User Anonymous Chose Mattermost We selected mattermost since we can control storage of our data. Slack is a great tool and offers more robust features compared to mattermost. However, the previously mentioned reason & the competitive pricing allowed us to stick with mattermost. Incentivized Helpful? Verified User Anonymous Chose Mattermost key selling points for us was that its open source and can be self hosted. Incentivized Helpful? Verified User Anonymous Chose Mattermost Mattermost is cheaper and offers the possibility of self-hosting compared to other competitors. This is a great advantage for our company. Incentivized Helpful? Verified User Anonymous Chose Mattermost Microsoft Teams feels quite clunky and the video chat is buggy. Slack is close but maybe not quite as feature-rich. Mattermost just feels like the right tool for a company my size ~1000+ users. No one has had any major issues with this tool and there haven't been any … Incentivized Helpful? Abhigyan Tiwari Senior Software Engineer Chose Mattermost First of all, we don't lose messages; we can see or search messages from any point in the past. Second, it offers to manage the whole product ourselves from hosting to serving users of our organisation. We feel that we have full control over data, managing users, … Incentivized Helpful? Olga Khazanov Full Stack Software Engineer Chose Mattermost It was selected before i got to the company. Incentivized Helpful?	Troop Messenger Sukesh Kumar Sales And Marketing Specialist Chose Troop Messenger The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that … Incentivized Helpful? Rahul Mishra Software Programmer Chose Troop Messenger Troop Messenger enables team communication, file sharing, and meeting facilitation so simple that anyone can do it with little effort. We have switched practically all of our everyday communication to this all-in-one since we first started using Troop Messenger. The real-time … Incentivized Helpful? Druti reddy Digital Marketing Analyst Chose Troop Messenger Troop Messenger makes it incredibly simple to communicate with the team. Direct and group communications are supported very well. Among its outstanding features are bulk messaging, a private chat window, live video conferences, etc. The best aspect is that screen sharing may be … Incentivized Helpful? Verified User Anonymous Chose Troop Messenger Troop Messenger Incentivized Helpful? Ishita Varma Software Tester Chose Troop Messenger We are happy using the application and have no complaints about it. It made our daily team communication and collaboration simple and seamless. The best part is its file deck module, where it lets us view all the files that were shared across Troop Messenger in one place, also … Incentivized Helpful? Sai Pratyush Software Developer Chose Troop Messenger Troop Messenger is the most incredible team communication tool I've come across in a long time. Initially, we had to depend on multiple tools for different requirements, and we now rely completely on them. It serves as the standard against which all team chat apps are assessed. … Incentivized Helpful? Mantri Gupta Business Analyst Chose Troop Messenger We wanted an on-premise chat so as aforementioned we started testing tools with Troop Messenger first, since we liked it without any second thought we opted for it. I wouldn’t its flawless services are the only reason because this tool’s price and security protocols are also … Incentivized Helpful? Savitri Nayani Digital Marketing Executive Chose Troop Messenger As a part of a team, I would propose Troop Messenger to each organization. Decisively, I can say that the main apparatus is immaculate and proactive in the whole market. I'm certainly incredible examination has been put resources into fostering this apparatus. According to as … Incentivized Helpful? Navtej Bose Marketing Manager Chose Troop Messenger We created groups based on projects, responsibilities, teams, etc., of course, any tool can facilitate it but Troop Messenger has some key features like Unread Messages, Respond Later and other options, which boost the communication. Incentivized Helpful? Maanav Raj Digital Marketing Executive Chose Troop Messenger After testing various tools we decided to go with Troop Messenger because it is not just about features, it was working very well compared to any tool in the market so we decided to opt for the best tool like Troop Messenger. This tool is easy to use and every functionality … Incentivized Helpful? Rajiv Sinha Business Analyst Chose Troop Messenger We are are very concerned about security issues so we were looking for a team chat app compliable with on-premise model. Since, Troop Messenger has on-premise option we opted for it just for security reasons but to our luck this fine working tool has many features consequently … Incentivized Helpful? Niya Mathur Architecture Specialist Chose Troop Messenger The reason behind selecting Troop Messenger is it provides many features, it is user-friendly, and I feel it is the best-secured tool for team communication. It is one of the very few popular tools which provides an on-premise option. Troop Messenger is the best team … Incentivized Helpful? Verified User Anonymous Chose Troop Messenger It is integrated with Zapier and it allows us to integrate with other required apps too also helped me to collaborate with my team. Incentivized Helpful? Dinakar Gorti Business Analyst Chose Troop Messenger Simply efficient and durable; it streamlines business perfectly. Incentivized Helpful? Ramya jamanjyothi Digital Marketing Analyst Chose Troop Messenger Most of our teams are working remotely during this pandemic situation. Few of them are working from low-speed networks area where staying connected with the audio-video calling is the biggest challenge with other team collaboration tools. However, Troop Messenger works well on … Incentivized Helpful?

Features

Mattermost

Troop Messenger

Project Management

Comparison of Project Management features of Product A and Product B
	Mattermost 8.3 Ratings 7% above category average	Troop Messenger 9.8 Ratings 24% above category average
Task Management	7.00 Ratings	00 Ratings
Gantt Charts	8.40 Ratings	00 Ratings
Scheduling	8.40 Ratings	00 Ratings
Workflow Automation	7.40 Ratings	00 Ratings
Mobile Access	9.10 Ratings	9.90 Ratings
Search	8.90 Ratings	9.70 Ratings
Visual planning tools	9.00 Ratings	00 Ratings

Communication

Comparison of Communication features of Product A and Product B
	Mattermost 8.4 Ratings 6% above category average	Troop Messenger 9.8 Ratings 21% above category average
Chat	9.20 Ratings	10.00 Ratings
Notifications	8.40 Ratings	9.90 Ratings
Discussions	8.80 Ratings	9.60 Ratings
Surveys	8.90 Ratings	00 Ratings
Internal knowledgebase	6.10 Ratings	9.60 Ratings
Integrates with GoToMeeting	8.90 Ratings	00 Ratings
Integrates with Gmail and Google Hangouts	8.70 Ratings	00 Ratings
Integrates with Outlook	8.30 Ratings	00 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Mattermost 9.1 Ratings 14% above category average	Troop Messenger 9.7 Ratings 21% above category average
Versioning	9.00 Ratings	00 Ratings
Video files	9.30 Ratings	9.60 Ratings
Audio files	9.30 Ratings	9.80 Ratings
Document collaboration	7.90 Ratings	00 Ratings
Access control	9.90 Ratings	9.80 Ratings
Advanced security features	9.00 Ratings	9.80 Ratings
Integrates with Google Drive	8.60 Ratings	00 Ratings
Device sync	10.00 Ratings	00 Ratings

Best Alternatives
	Mattermost	Troop Messenger
Small Businesses	Stackby Score 9.0 out of 10	Stackby Score 9.0 out of 10
Medium-sized Companies	Troop Messenger Score 9.8 out of 10	HCL Connections Score 9.0 out of 10
Enterprises	HCL Connections Score 9.0 out of 10	HCL Connections Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Mattermost	Troop Messenger
Likelihood to Recommend	7.8 (0 ratings)	9.8 (0 ratings)
Likelihood to Renew	6.4 (0 ratings)	- (0 ratings)
Usability	6.4 (0 ratings)	- (0 ratings)
Support Rating	8.0 (0 ratings)	- (0 ratings)
Implementation Rating	8.0 (0 ratings)	- (0 ratings)
Ease of integration	7.0 (0 ratings)	- (0 ratings)

User Testimonials
	Mattermost	Troop Messenger
Likelihood to Recommend	Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to Incentivized Verified User Anonymous Read full review	[Troop Messenger is the] best internal messaging application for businesses of all kinds. Collaboration goes super fast and quick with Troop Messenger. Be it instant messaging, audio-video calling, sharing screen contents, or video conferencing. Team members can seamlessly get along with each other for exchanging productive work conversations. Incentivized Ramya jamanjyothi Digital Marketing Analyst Read full review
Pros	Easy intergration to our main CRM (Monday.com) I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet. Incentivized Verified User Anonymous Read full review	Jointly code helps two or more developers work on the same code. They can share the same code editor for writing and editing. Any participant of the group call can add more participants to the ongoing group call. Integrations that enable users to work on the apps within Troop Messenger. Search filters help you find groups, text files, images, videos, and more in just one go. Vrushanjali Thippabathula Digital Marketing Analyst Read full review
Cons	Basic features like custom status, collapsed reply threads are JUST rolling out - kind of slow for a workplace chat app. I don't really get the idea of Playbooks and Boards - there are better, dedicated tools for stuff like this and it's not so easy to turn off. Incentivized Verified User Anonymous Read full review	To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved. Mantri Gupta Business Analyst Read full review
Likelihood to Renew	Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me. Incentivized RF Ryne Fiebig Chiropractor Read full review	No answers on this topic
Usability	It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create. Incentivized María Lucía Santagata Coordinadora Ssr Read full review	No answers on this topic
Support Rating	We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed. Incentivized Angela Goldsmith, PMP Director of Systems Development Read full review	No answers on this topic
Implementation Rating	This went as expected. No surprises or major hurdles. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence. Incentivized Atlas Vieira Ops and Project Analyst Read full review	We are happy using the application and have no complaints about it. It made our daily team communication and collaboration simple and seamless. The best part is its file deck module, where it lets us view all the files that were shared across Troop Messenger in one place, also waiting for Troop Messenger's new features. Ishita Varma Software Tester Read full review
Return on Investment	The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage. When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider) We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products. Incentivized Abhigyan Tiwari Senior Software Engineer Read full review	Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it. Ishita Varma Software Tester Read full review
ScreenShots	Mattermost Screenshots	Troop Messenger Screenshots