Medallia Agent Connect vs. Pendo.io
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Medallia Agent Connect | Score4.1 out of 10 | N/A | Medallia Agent Connect (based on the former Stella Connect) is a CX suite of applications, performing customer feedback collection and service quality measurement, customer agent motivation tools, and employee engagement tools such as agent reward tools and performance tracking. Stella Connect was acquired by Medallia September 2020. | N/A |
 Pendo.io | Score9.5 out of 10 | N/A | Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance. | N/A |
| Medallia Agent Connect | Pendo.io | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Medallia Agent Connect | Pendo.io | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.9 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 8.9 |
| Support Rating | 10.0 | 9.7 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 9.0 |