| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Medallia Digital Experience Analytics | Score10 out of 10 | N/A | Medallia Digital Experience Analytics (formerly Decibel Insight) is a heat mapping and web analytics solution. The solution provides visibility into every user's experience to identify the biggest opportunities for growth. Automatically scoring every experience, Medallia DXA is designed to uncover the biggest opportunities to improve the user's digital presence, strengthen customer relationships, and generate more revenue. | $40 per month |
 SessionCam (discontinued) | Score9 out of 10 | N/A | SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided by Glassbox, after the late 2020 acquisition. | N/A |
| Medallia Digital Experience Analytics | SessionCam (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Medallia Digital Experience Analytics | SessionCam (discontinued) | |
|---|---|---|
| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Medallia Digital Experience Analytics | SessionCam (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 6.9 | 9.0 |
| Likelihood to Renew | 7.3 | - |
| Support Rating | - | 8.6 |