Melio vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Melio
Score 9.3 out of 10
N/A
Melio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A
QuickBooks Online
Score 8.3 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
Pricing
MelioQuickBooks Online
Editions & Modules
Card processing fee
2.9%
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
Offerings
Pricing Offerings
MelioQuickBooks Online
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MelioQuickBooks Online
Considered Both Products
Melio
Chose Melio
1. One thing I like about Melio is the free version for small businesses or individuals or soleprenuels .
2. Melio offers free bank to bank payments on all plans, even the free version unlike other competitors.
3. You can pay vendors with credit cards even if they don't accept …
Chose Melio
I have used Bill, Mercury and Novo. They all meet my requirements' for my business and do similar services. However, I have been sticking with Melio over the other products as it meets all the needs for my business. Melio is a turn key solution for me. Melio is all I am using …
Chose Melio
Melio has much better customer service and lower fees than the competitors I've tried!
Chose Melio
Melio stacked up well against other solutions. The workflow and reporting were simple and the payment options were less expensive, without a monthly subscription. The ability to pay multiple invoicing in a few short clicks was appealing. The updated payment workflow was …
Chose Melio
I love Melio compared to bill.com, which seems to be full of fees and annoying ads that Melio does not have.
Chose Melio
Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
Chose Melio
Melio tested to be much easier to use than BILL.
Additionally, Melio is free for bill payment; others charge quite a bit. Being able to recommend a free app to our clients makes standardizing on a single solution very easy for us.
Chose Melio
Less features than Ramp, but a solid option for free use for ACH. If you need International wires, fees may be higher than other options. However, you can issue paper checks, ACH, wires or use a linked credit card to pay bills.
Chose Melio
I prefer Melio due to its simplistic interface.
Chose Melio
I prefer Melio over Bill.com. I prefer Melio because it is easier to cancel or correct a payment on the platform. I like the way that Melio lets you track vendor requests for payment information. I like that it is easy to follow the payment all the way through the process to …
Chose Melio
It is pretty good, but clients call frustrated with it when they have to fix things. I cannot offer it to advanced clients, since the system is too simple.
Chose Melio
Bill.com is more expensive and more difficult to use than Melio. While it has a greater range of functionality and apparently has better integration into QuickBooks, we didn't need the greater functionality and I had just as much trouble integrating into Bill.com as I have with …
QuickBooks Online
Chose QuickBooks Online
I think of the two products this has less hassle as it is pretty straight forward and streamlined. Unfortunately, as much as we use the payroll version I cannot give that product the same raving reviews as QuickBooks Online. I really wish Payroll was not as complicated as it …
Chose QuickBooks Online
We use QuickBooks Online since it is user friendly and it has the ability to accommodate small businesses with more complex accounting needs. Price is not that expensive although the users that you can add are limited, if we need to add a user we need to remove the other users.
Chose QuickBooks Online
QBO works much better for our needs and our business. Netsuite had a few too many layers for our business, it was a little harder to use. QBO makes everything simple you don't need to be an accountant to use it. We are happy with the product and will most likely continue to …
Chose QuickBooks Online
None. The only other accounting software I used was a proprietary MSDOS system 20 years ago; this is much better.
Chose QuickBooks Online
We did not look at any other products as QB online is typically considered best in class.
Chose QuickBooks Online
Desktop is way cheaper, but QuickBooks Online stays more upto date and is way better at integrating with other software.
Chose QuickBooks Online
We went with Quickbooks because it was recommended to us by our accountant, as they too use Quickbooks.
Chose QuickBooks Online
Melio was a little easier to use, but could be clunky while syncing to QB, and also got expensive as they added charges for every transaction as well as syncing.
Chose QuickBooks Online
As an accountant, QuickBooks Online uses the language I learned in school and throughout my career. Xero tries to simplify it, while actually making it more difficult to understand.
Chose QuickBooks Online
I truly hated Sage as a bookkeeper. I know that accountants don't have the same experience, but from a day to day perspective, it was not user friendly.
Chose QuickBooks Online
Easier to use and setup. More accountants are familiar with it so that also made the selection easier. Other software was also more expensive and had features that we weren't going to utilize at our current growth stage.
Chose QuickBooks Online
I have to use SAP for billing with some clients, and I think Ariba is much less intuitive, and the interface/GUI is much less modern and appealing. The fact that the client needs to send a PDF "user guide" says a lot to me about how counter-intuitive a lot of the features in …
Chose QuickBooks Online
Sage Timeslips and Avaza
Chose QuickBooks Online
Reporting is more diverse and ability to add multiple dimensions
Chose QuickBooks Online
I think QuickBooks Online is better than Xero. However I think is is lower then NetSuite and Sage Intacct. The system isself is great because it's cloud based so it can be accessed readily. However, in my opinion, it's not built for companies that are growing or expect to grow. …
Chose QuickBooks Online
QuickBooks Online has better options for sending invoices and receiving electronic payments.
Chose QuickBooks Online
QuickBooks Online is by far the easiest and fastest accounting management platform that I have used, especially compared to any industry specific tools like Sage, Foundation, Northstar, etc. I like how user friendly it is, the visual is great, and it can fit for a wise array of …
Chose QuickBooks Online
They are expensive and always have freezing issues and duplicating entries and no one available to address issues. To change the way you use the sites it takes time to update and its too jumpy and makes annoying issues. These effect the whole company and can take a lot of time …
Chose QuickBooks Online
User friendly for smaller communities.
The cost seems to be reasonable for smaller communities.
Support is helpful, and trainings provided online are helpful.
Chose QuickBooks Online
Unfortunately, in my opinion, QuickBooks Online is not anywhere cloase to coupa or Blackline in terms of functionality. Both platforms are head and shoulders above where i understand QuickBooks Online to be currently. Specifically in relation to task automation and more …
Chose QuickBooks Online
As I've mentioned, there aren't a lot of similar products, and certainly not with all the capability of QuickBooks Online. In my opinion, they nickel and dime for everything but they also do work pretty well across the board. I think the reconciliation process is also by far …
Features
MelioQuickBooks Online
Payment Management
Comparison of Payment Management features of Product A and Product B
Melio
8.8
Ratings
16% above category average
QuickBooks Online
-
Ratings
Customizable Approval Policies9.20 Ratings00 Ratings
Financial Document Management7.50 Ratings00 Ratings
Payment Status Tracking9.20 Ratings00 Ratings
Payment Audit Trail9.20 Ratings00 Ratings
Duplicate Bill Detection8.80 Ratings00 Ratings
Advanced OCR8.20 Ratings00 Ratings
Electronic Funds Transfer9.20 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Melio
8.7
Ratings
27% above category average
QuickBooks Online
-
Ratings
Automated Accounts Payable Processes8.90 Ratings00 Ratings
Vendor Management8.80 Ratings00 Ratings
Tax Form Preparation8.60 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Melio
-
Ratings
QuickBooks Online
8.4
Ratings
8% above category average
Pay calculation00 Ratings7.70 Ratings
Benefit plan administration00 Ratings7.00 Ratings
Direct deposit files00 Ratings9.00 Ratings
Salary revision and increment management00 Ratings9.00 Ratings
Reimbursement management00 Ratings9.50 Ratings
Customization
Comparison of Customization features of Product A and Product B
Melio
-
Ratings
QuickBooks Online
8.3
Ratings
8% above category average
API for custom integration00 Ratings8.70 Ratings
Plug-ins00 Ratings8.00 Ratings
Security
Comparison of Security features of Product A and Product B
Melio
-
Ratings
QuickBooks Online
9.7
Ratings
15% above category average
Single sign-on capability00 Ratings9.60 Ratings
Role-based user permissions00 Ratings9.70 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Melio
-
Ratings
QuickBooks Online
8.1
Ratings
3% above category average
Dashboards00 Ratings8.60 Ratings
Standard reports00 Ratings8.20 Ratings
Custom reports00 Ratings7.50 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Melio
-
Ratings
QuickBooks Online
8.5
Ratings
9% above category average
Accounts payable00 Ratings9.20 Ratings
Accounts receivable00 Ratings9.40 Ratings
Cash management00 Ratings8.70 Ratings
Bank reconciliation00 Ratings9.10 Ratings
Expense management00 Ratings8.70 Ratings
Time tracking00 Ratings6.90 Ratings
Fixed asset management00 Ratings8.10 Ratings
Multi-currency support00 Ratings7.00 Ratings
Multi-division support00 Ratings9.20 Ratings
Regulations compliance00 Ratings9.20 Ratings
Electronic tax filing00 Ratings9.30 Ratings
Self-service portal00 Ratings8.80 Ratings
Global Financial Support00 Ratings8.10 Ratings
Primary and Secondary Ledgers00 Ratings8.70 Ratings
Intercompany Accounting00 Ratings8.70 Ratings
Localizations00 Ratings8.10 Ratings
Journals and Reconciliations00 Ratings9.30 Ratings
Enterprise Accounting00 Ratings8.10 Ratings
Configurable Accounting00 Ratings7.70 Ratings
Centralized Rules Framework00 Ratings8.40 Ratings
Standardized Processes00 Ratings8.50 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Melio
-
Ratings
QuickBooks Online
7.5
Ratings
2% above category average
Inventory tracking00 Ratings8.00 Ratings
Automatic reordering00 Ratings7.00 Ratings
Location management00 Ratings8.10 Ratings
Manufacturing module00 Ratings7.00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Melio
-
Ratings
QuickBooks Online
8.4
Ratings
8% above category average
Pricing00 Ratings8.00 Ratings
Order entry00 Ratings8.00 Ratings
Credit card processing00 Ratings8.60 Ratings
Cost of goods sold00 Ratings9.30 Ratings
Order Orchestration00 Ratings8.00 Ratings
End-to-end order visibility00 Ratings9.00 Ratings
Order exception Resolution00 Ratings8.00 Ratings
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MelioQuickBooks Online
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Score 8.9 out of 10
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Square 9 Softworks
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Score 9.1 out of 10
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User Ratings
MelioQuickBooks Online
Likelihood to Recommend
8.5
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
1.9
(0 ratings)
Usability
-
(0 ratings)
8.8
(0 ratings)
Availability
-
(0 ratings)
2.0
(0 ratings)
Performance
-
(0 ratings)
1.0
(0 ratings)
Support Rating
-
(0 ratings)
1.1
(0 ratings)
Implementation Rating
-
(0 ratings)
3.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
1.3
(0 ratings)
Product Scalability
-
(0 ratings)
1.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
MelioQuickBooks Online
Likelihood to Recommend
Melio is particularly well suited for small businesses above $100K in revenue whose owners want to save time and simplify bill payments. It is helpful to bookkeepers so that they don't have to ask the owners, over and over again, "what was that check for?" and "can you send me the bill?"
Read full review
I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
Read full review
Pros
  • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
  • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
  • Another thing Melio does well is the tracking of payment.
  • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
  • This kind of transparency gives us confident and keep things professional.
  • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
Read full review
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review
Cons
  • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
Read full review
  • Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
  • Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.
Read full review
Likelihood to Renew
It has solved almost all the business needs I have and has contributed greatly to my business growth.
Read full review
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
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Usability
Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
Read full review
I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
Read full review
Reliability and Availability
No answers on this topic
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
No answers on this topic
Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
Read full review
Support Rating
They have great customer support system
Read full review
In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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In-Person Training
Very educative. It was well detailed, organized and knowledgeable.
Read full review
No answers on this topic
Online Training
Very helpful and we learnt a handful
Read full review
No answers on this topic
Implementation Rating
No answers on this topic
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Read full review
Alternatives Considered
Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
Read full review
QuickBooks Online is an accounting software package that allows companies to use a cost-effective and efficient software package. QuickBooks Online allows companies to prepare their balance sheets and income statements. It connects with a variety of other applications, which allows you to be efficient. We are very pleased with QuickBooks Online, and we would highly recommend it.
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Scalability
No answers on this topic
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
  • I have been able to save hours every week now that I am only using Melio as my payment processor
  • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
  • The ease of use for my clients is fantastic, and makes for a seamless workflow
Read full review
  • I think the help function is cumbersome and hard to use. When I go to refresh myself on a function, say quarterly, I feel like I have to cast about just looking for it.
  • The account reconciliation works, but in this place that could benefit from messaging, there are no easy helping functions flagging things like amounts that fit the discrepancy.
  • Even styling invoices and documents is more cumbersome than it should be.
Read full review
ScreenShots

QuickBooks Online Screenshots

Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard