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Meltwater vs. Salesforce Marketing Cloud Social Studio (discontinued)

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Meltwater

168 Reviews and Ratings

Salesforce Marketing Cloud Social Studio (discontinued)

148 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meltwater

    Score8.1 out of 10
    		N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    		N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Pricing
    MeltwaterSalesforce Marketing Cloud Social Studio (discontinued)
    Editions & Modules
    No answers on this topic
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Offerings
    Pricing Offerings
    MeltwaterSalesforce Marketing Cloud Social Studio (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MeltwaterSalesforce Marketing Cloud Social Studio (discontinued)
    Considered Both Products
    Meltwater
    Alexis Ramsey
    Senior Marketing Account Supervisor, Digital Strategy in Social Media at Fors Marsh Group (Research, 51-200 employees)
    Chose Meltwater
    We originally had Salesforce/Radian6 and switched to Meltwater Media Intelligence Platform to align with what other similar brands were using, and because at that time, Salesforce was experiencing technical issues. After a year and a half with Meltwater Media Intelligence …
    Incentivized
    Verified User
    Chose Meltwater
    We have been using Meltwater for a number of years, but each year we've reevaluated and looked at other platforms to determine if Meltwater is still the best option, accounting for both cost and fuctionality. Other platforms we looked at included Cision, TrendKite, Sprout and …
    Incentivized
    Carolyn Smith
    Assistant Account Executive in Corporate at FleishmanHillard (1001-5000 employees)
    Chose Meltwater
    For accurate and in-depth info, I would go with another product. If i'm looking for some quick, general information, easy to use tool I'd consider Buzz
    Incentivized
    Discontinued Products
    Jimmy Mack
    Sr. Analytics Coordinator in Marketing at City of Olathe (Hospital & Health Care, 10,001+ employees)
    Chose Salesforce Marketing Cloud Social Studio (discontinued)
    Social Studio is most comparable to Meltwater in that they both have very basic analytics capabilities, but pull in mass amounts of data. crimson hexagon, Sprinklr and Cision all have much more advanced social media analytics capabilities, although they are potentially more …
    Incentivized
    Verified User
    Chose Salesforce Marketing Cloud Social Studio (discontinued)
    Compared to Radian6, I found Meltwater Buzz, Simply Measured, and Sprout Social to be much more user friendly. Meltwater Buzz and Radian6 are very similar products with many of the same functionalities but Buzz presents your analytics in a way that is much easier to understand. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    MeltwaterSalesforce Marketing Cloud Social Studio (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Meltwater and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Meltwater
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Boolean keyword searches00 Ratings8.010 Ratings
    Filtering out noise/spam00 Ratings8.010 Ratings
    Sentiment analysis00 Ratings9.09 Ratings
    Broad channel coverage00 Ratings10.011 Ratings
    Publishing
    Comparison of Publishing features of Meltwater and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Meltwater
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Content planning and scheduling00 Ratings8.011 Ratings
    Audience targeting00 Ratings8.010 Ratings
    Content optimization00 Ratings8.09 Ratings
    Workflow management00 Ratings8.011 Ratings
    Engagement
    Comparison of Engagement features of Meltwater and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Meltwater
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Automated routing and prioritization00 Ratings9.99 Ratings
    Customer interaction histories00 Ratings7.010 Ratings
    Bulk actions00 Ratings10.010 Ratings
    Marketing
    Comparison of Marketing features of Meltwater and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Meltwater
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Lead generation00 Ratings8.09 Ratings
    Content marketing00 Ratings9.010 Ratings
    Paid media management00 Ratings8.08 Ratings
    Campaigns and promotions00 Ratings8.09 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meltwater and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Meltwater
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Twitter00 Ratings8.011 Ratings
    Facebook00 Ratings8.011 Ratings
    LinkedIn00 Ratings10.08 Ratings
    Google+00 Ratings6.86 Ratings
    Instagram00 Ratings9.08 Ratings
    Pinterest00 Ratings6.54 Ratings
    YouTube00 Ratings10.07 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meltwater and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Meltwater
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Campaign success analytics00 Ratings8.010 Ratings
    Real-time tracking00 Ratings9.010 Ratings
    Competitor analysis00 Ratings8.08 Ratings
    Account management
    Comparison of Account management features of Meltwater and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Meltwater
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Role-based user permissions & privileges00 Ratings8.09 Ratings
    Mobile access00 Ratings9.010 Ratings
    User Ratings
    MeltwaterSalesforce Marketing Cloud Social Studio (discontinued)
    Likelihood to Recommend
    8.0
    (73 ratings)
    9.0
    (52 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    8.8
    (38 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (9 ratings)
    Availability
    10.0
    (1 ratings)
    9.6
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (5 ratings)
    Support Rating
    7.5
    (28 ratings)
    9.0
    (8 ratings)
    In-Person Training
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    7.6
    (6 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    9.8
    (6 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)