Meltwater vs. SentiOne
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Meltwater | Score8.1 out of 10 | N/A | Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.) | N/A |
 SentiOne | Score6.5 out of 10 | N/A | SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.… | $299 per account |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | $299 per account | ||||||||||||||
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| Meltwater | SentiOne | |
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| Likelihood to Recommend | 8.0 | 10.0 |
| Likelihood to Renew | 8.0 | - |
| Usability | 9.0 | 9.0 |
| Availability | 10.0 | - |
| Support Rating | 7.5 | 9.0 |
| In-Person Training | 8.0 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 6.1 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 9.1 | - |