Meltwater vs. Social Data Intelligence SM2
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Meltwater | Score8.1 out of 10 | N/A | Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.) | N/A |
 Social Data Intelligence SM2 | Score5.1 out of 10 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | $400 per month |
| Meltwater | Social Data Intelligence SM2 | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Meltwater | Social Data Intelligence SM2 | |
|---|---|---|
| Likelihood to Recommend | 8.1 | - |
| Likelihood to Renew | 8.0 | - |
| Usability | 9.0 | - |
| Availability | 10.0 | - |
| Support Rating | 7.5 | - |
| In-Person Training | 8.0 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 6.1 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 9.1 | - |