Merchant Centric vs. Delighted by Qualtrics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Merchant Centric | N/A | N/A | Merchant Centric is a solution used to monitor business performance, spot operational and employee issues, plus reply to reviews for all business locations. The solution shines a light on customer feedback that impacts sales and shows all levels of management their progress at a regional, district and location level. | N/A |
 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
| Merchant Centric | Delighted by Qualtrics | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
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| Merchant Centric | Delighted by Qualtrics | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 10.0 |