MessageGears vs. Robly

Unless you have someone on your team who is an expert in writing SQL queries and APIs, this platform is not for you.

Robly can become easily exploitable for advertising agency services, which rely mostly on stable dynamics to make sure that marketing campaigns work and provide enough results to see profits. In other words, if Robly is managed from a purely professional methodology, better results can be obtained. Robly can also be used to manage small sales where you can better organize information about a specific customer, such as their contact details and history of interactions through different sales operations by the company, so it is not only possible to focus its use on mass marketing, but also intimate businesses that require some degree of administrative control in relation to new message alert notifications. If used in conjunction with services oriented to the execution of seminar sessions or online classes, it is possible to send mailings to groups, where the content information of each session allows viewing different documents and material of various formats from the e-mail, and thus make the sessions to be held seem more attractive to the public. This strategy is very feasible if you are going to sell a product explaining its use and characteristics.

Incentivized

• Solid customer service
• Inexpensive solution
• Flexibility in setup

Incentivized

• Ease of use. We switched to Robly from Constant Contact, and find it much more intuitive.
• Reporting. At a glance, we can see how effective our campaigns have been.
• I don't have a lot of experience with HTML, but I'm able to create good looking e-mails using the tools provided by Robly.
• The price is right! Our non-profit saved money by switching from Constant Contact to Robly.

• The platform is extremely literal. Every possible scenario (included unsubscribes) must be written into every audience query.
• Messy user interface
• Email development is overly complicated.

• The emails do not allow us to add certain tools that would improve our management in the case of data collection, such as the application of interactive surveys within these emails.
• It does not integrate with services such as Survey Gizmo, which would be useful for structuring surveys.
• It also does not integrate with sufficient cloud backup platforms, which forces us to export our customer list data manually, and this can lead to errors.

Incentivized

Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.

Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality

Incentivized

Overall Robly's usability can be considered easy and intuitive. For experienced marketing professionals this program would not be challenging to navigate even on the first uses. There may be a slight learning curve for amateur users but overall it is fairly simple and easy to use and creates professional results.

Incentivized

MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.

Incentivized

We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.

We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.

Bronto is a much better email service provider, though our choice to use MessageGears is based on our unique database situation, our partnership with them, and our deal structure. The automation and functionality within Bronto is superior, but it also comes with a hefty price tag; MessageGears provides the scale we need

Incentivized

When trying to find an email platform to use with our company, we tried out three major softwares: Robly, Mailchimp, and Constant Contact. The price of Robly is what initially made it stand out to us, but upon using it, we also fell in love with the simplicity of the editing options and the easy navigation and organization of our many lists of contacts. It was a clear choice of which software to go with in the end - Robly ran by a landslide!

Incentivized

• Sending more email!
• Onboarding handoff was a little rough
• Great control on who we are sending to
• Dynamic content is very easy!

Incentivized

• Robly has enabled us to become more efficient in communicating with our audience. Because of the small size of our organization, we have a limited number of hours to dedicate to crafting communication with our audience. The ease of use of Robly means that we can spend less time on the mechanics of creating mass emails and more time on the quality of the communication itself.
• Since we started using Robly, our Opt-outs, Spam and Bounce rates (which were already quite low) have dwindled to practically nothing. Over our last 10 campaigns, we had 6 emails bounce, 1 marked as spam, and 18 opt-outs out of over 30K emails delivered.

Incentivized