TrustRadius: an HG Insights company

Meta Business Suite vs. Sprinklr Social

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meta Business Suite

    Score6.5 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A

    Sprinklr Social

    Score9.2 out of 10
    N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    Pricing
    Meta Business SuiteSprinklr Social
    Editions & Modules
    No answers on this topic
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    Offerings
    Pricing Offerings
    Meta Business SuiteSprinklr Social
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Meta Business SuiteSprinklr Social
    Considered Both Products
    Meta Platforms Inc
    No answer on this topic
    Sprinklr
    Chose Sprinklr Social
    It's more complete than any other platform.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Meta Business SuiteSprinklr Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Meta Business Suite and Sprinklr Social
    Feature
    Meta Business Suite
    4.7
    4 Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Boolean keyword searches4.03 Ratings10.045 Ratings
    Filtering out noise/spam4.33 Ratings8.048 Ratings
    Sentiment analysis5.03 Ratings10.049 Ratings
    Broad channel coverage5.34 Ratings10.048 Ratings
    Publishing
    Comparison of Publishing features of Meta Business Suite and Sprinklr Social
    Feature
    Meta Business Suite
    6.3
    6 Ratings
    Sprinklr Social
    10.0
    52 Ratings
    Content planning and scheduling6.36 Ratings10.049 Ratings
    Audience targeting6.96 Ratings10.044 Ratings
    Content optimization5.24 Ratings10.042 Ratings
    Workflow management6.73 Ratings10.046 Ratings
    Engagement
    Comparison of Engagement features of Meta Business Suite and Sprinklr Social
    Feature
    Meta Business Suite
    5.3
    5 Ratings
    Sprinklr Social
    9.7
    51 Ratings
    Automated routing and prioritization5.83 Ratings9.044 Ratings
    Customer interaction histories4.14 Ratings10.050 Ratings
    Bulk actions6.03 Ratings10.047 Ratings
    Marketing
    Comparison of Marketing features of Meta Business Suite and Sprinklr Social
    Feature
    Meta Business Suite
    7.0
    6 Ratings
    Sprinklr Social
    10.0
    44 Ratings
    Lead generation5.95 Ratings10.031 Ratings
    Content marketing7.44 Ratings10.037 Ratings
    Paid media management7.55 Ratings10.032 Ratings
    Campaigns and promotions7.25 Ratings10.038 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meta Business Suite and Sprinklr Social
    Feature
    Meta Business Suite
    6.2
    4 Ratings
    Sprinklr Social
    10.0
    55 Ratings
    Twitter8.01 Ratings10.053 Ratings
    Facebook7.54 Ratings10.053 Ratings
    LinkedIn5.02 Ratings10.040 Ratings
    Google+4.52 Ratings10.027 Ratings
    Instagram8.34 Ratings10.052 Ratings
    Pinterest5.02 Ratings10.028 Ratings
    YouTube5.02 Ratings10.038 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meta Business Suite and Sprinklr Social
    Feature
    Meta Business Suite
    6.3
    6 Ratings
    Sprinklr Social
    10.0
    54 Ratings
    Campaign success analytics6.26 Ratings10.050 Ratings
    Real-time tracking6.86 Ratings10.053 Ratings
    Competitor analysis6.03 Ratings10.036 Ratings
    Account management
    Comparison of Account management features of Meta Business Suite and Sprinklr Social
    Feature
    Meta Business Suite
    4.8
    5 Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Role-based user permissions & privileges4.85 Ratings10.051 Ratings
    Mobile access4.75 Ratings9.045 Ratings
    User Ratings
    Meta Business SuiteSprinklr Social
    Likelihood to Recommend
    5.3
    (98 ratings)
    10.0
    (80 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    7.0
    (29 ratings)
    Usability
    4.2
    (6 ratings)
    10.0
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    3.0
    (1 ratings)
    8.2
    (4 ratings)
    Support Rating
    10.0
    (4 ratings)
    10.0
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.4
    (3 ratings)
    Implementation Rating
    10.0
    (4 ratings)
    9.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)