Comparison of Sales Force Automation features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Customer data management / contact management | 8.322 Ratings | 8.069 Ratings |
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| Workflow management | 8.320 Ratings | 8.067 Ratings |
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| Territory management | 1.81 Ratings | 6.051 Ratings |
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| Opportunity management | 8.320 Ratings | 7.063 Ratings |
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| Integration with email client (e.g., Outlook or Gmail) | 8.920 Ratings | 7.066 Ratings |
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| Contract management | 8.711 Ratings | 7.052 Ratings |
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| Quote & order management | 9.118 Ratings | 6.048 Ratings |
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| Interaction tracking | 9.019 Ratings | 7.060 Ratings |
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| Channel / partner relationship management | 10.012 Ratings | 6.051 Ratings |
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Comparison of Customer Service & Support features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Case management | 10.01 Ratings | 6.051 Ratings |
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| Call center management | 9.92 Ratings | 7.045 Ratings |
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| Help desk management | 10.01 Ratings | 7.049 Ratings |
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Comparison of Marketing Automation features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Lead management | 8.817 Ratings | 8.061 Ratings |
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| Email marketing | 9.014 Ratings | 7.062 Ratings |
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Comparison of CRM Project Management features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Task management | 9.118 Ratings | 8.059 Ratings |
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| Billing and invoicing management | 10.015 Ratings | 8.044 Ratings |
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| Reporting | 3.417 Ratings | 9.053 Ratings |
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Comparison of CRM Reporting & Analytics features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Forecasting | 8.09 Ratings | 7.055 Ratings |
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| Pipeline visualization | 9.017 Ratings | 5.061 Ratings |
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| Customizable reports | 6.017 Ratings | 9.064 Ratings |
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Comparison of Customization features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Custom fields | 6.419 Ratings | 8.165 Ratings |
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| Custom objects | 6.418 Ratings | 8.060 Ratings |
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| Scripting environment | 9.212 Ratings | 7.048 Ratings |
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| API for custom integration | 8.014 Ratings | 8.052 Ratings |
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Comparison of Security features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Single sign-on capability | 8.117 Ratings | 7.056 Ratings |
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| Role-based user permissions | 8.319 Ratings | 6.057 Ratings |
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Comparison of Integrations with 3rd-party Software features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Marketing automation | 10.02 Ratings | 7.056 Ratings |
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| Compensation management | 10.02 Ratings | 6.029 Ratings |
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Comparison of Social CRM features of Method:CRM and Microsoft Dynamics 365| Feature | | |
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| Social data | 00 Ratings | 8.036 Ratings |
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| Social engagement | 00 Ratings | 7.037 Ratings |
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