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Method:CRM vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Method:CRM

    Score8.4 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $25

    per month per user

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Method:CRMMicrosoft Dynamics 365
    Editions & Modules
    Contact Management
    $25
    per month per user
    CRM Pro
    $44
    per month per user
    CRM Enterprise
    $74
    per month per user
    CRM Multi-Entity
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Method:CRMMicrosoft Dynamics 365
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Method:CRMMicrosoft Dynamics 365
    Considered Both Products
    Method Integration Inc.
    Chose Method:CRM
    Method communicates with QuickBooks better than Salesforce did. Method also provides better tools for notes and opportunities than Business Central or ACT!
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Method:CRMMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    8.0
    22 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management8.322 Ratings8.069 Ratings
    Workflow management8.320 Ratings8.067 Ratings
    Territory management1.81 Ratings6.051 Ratings
    Opportunity management8.320 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings7.066 Ratings
    Contract management8.711 Ratings7.052 Ratings
    Quote & order management9.118 Ratings6.048 Ratings
    Interaction tracking9.019 Ratings7.060 Ratings
    Channel / partner relationship management10.012 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    10.0
    2 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management10.01 Ratings6.051 Ratings
    Call center management9.92 Ratings7.045 Ratings
    Help desk management10.01 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    8.9
    19 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management8.817 Ratings8.061 Ratings
    Email marketing9.014 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    7.5
    20 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management9.118 Ratings8.059 Ratings
    Billing and invoicing management10.015 Ratings8.044 Ratings
    Reporting3.417 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    7.7
    18 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting8.09 Ratings7.055 Ratings
    Pipeline visualization9.017 Ratings5.061 Ratings
    Customizable reports6.017 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    7.5
    19 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields6.419 Ratings8.165 Ratings
    Custom objects6.418 Ratings8.060 Ratings
    Scripting environment9.212 Ratings7.048 Ratings
    API for custom integration8.014 Ratings8.052 Ratings
    Security
    Comparison of Security features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    8.2
    19 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability8.117 Ratings7.056 Ratings
    Role-based user permissions8.319 Ratings6.057 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    10.0
    2 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation10.02 Ratings7.056 Ratings
    Compensation management10.02 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    7.4
    15 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access7.415 Ratings7.048 Ratings
    Social CRM
    Comparison of Social CRM features of Method:CRM and Microsoft Dynamics 365
    Feature
    Method:CRM
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data00 Ratings8.036 Ratings
    Social engagement00 Ratings7.037 Ratings
    User Ratings
    Method:CRMMicrosoft Dynamics 365
    Likelihood to Recommend
    8.3
    (24 ratings)
    6.4
    (90 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.0
    (20 ratings)
    Usability
    9.0
    (18 ratings)
    6.4
    (20 ratings)
    Support Rating
    9.1
    (18 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)