TrustRadius: an HG Insights company

Method:CRM vs. Square Customers

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Method:CRM

35 Reviews and Ratings

Square Customers

14 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Method:CRM

    Score8.4 out of 10
    		N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $25

    per month per user

    Square Customers

    Score8.7 out of 10
    		N/ASquare's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.

    $0

    Pricing
    Method:CRMSquare Customers
    Editions & Modules
    Contact Management
    $25
    per month per user
    CRM Pro
    $44
    per month per user
    CRM Enterprise
    $74
    per month per user
    CRM Multi-Entity
    Custom Quote
    Customer Directory
    $0
    Gift Card Starter Pack
    $2
    per card (plus 2.6% + 10¢ processing fee)
    Email Marketing
    starting $15
    per month
    Text Message Marketing
    starting at $10
    per month
    Loyalty
    starting at $45
    per month
    Quick Cards
    from 99c
    per card (plus 2.6% + 10¢ processing fee)
    Custom Cards
    from 81c
    per card (plus 2.6% + 10¢ processing fee)
    Offerings
    Pricing Offerings
    Method:CRMSquare Customers
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Method:CRMSquare Customers
    Sales Force Automation
    Comparison of Sales Force Automation features of Method:CRM and Square Customers
    Feature
    Method:CRM
    8.0
    22 Ratings
    Square Customers
    7.1
    4 Ratings
    Customer data management / contact management8.322 Ratings9.04 Ratings
    Workflow management8.320 Ratings8.13 Ratings
    Territory management1.81 Ratings5.33 Ratings
    Opportunity management8.320 Ratings4.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings9.53 Ratings
    Contract management8.711 Ratings8.04 Ratings
    Quote & order management9.118 Ratings6.94 Ratings
    Interaction tracking9.019 Ratings7.74 Ratings
    Channel / partner relationship management10.012 Ratings5.83 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Method:CRM and Square Customers
    Feature
    Method:CRM
    10.0
    2 Ratings
    Square Customers
    6.8
    2 Ratings
    Case management10.01 Ratings7.32 Ratings
    Call center management9.92 Ratings6.82 Ratings
    Help desk management10.01 Ratings6.32 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Method:CRM and Square Customers
    Feature
    Method:CRM
    8.9
    19 Ratings
    Square Customers
    8.9
    2 Ratings
    Lead management8.817 Ratings8.92 Ratings
    Email marketing9.014 Ratings8.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Method:CRM and Square Customers
    Feature
    Method:CRM
    7.5
    20 Ratings
    Square Customers
    7.9
    3 Ratings
    Task management9.118 Ratings5.73 Ratings
    Billing and invoicing management10.015 Ratings9.53 Ratings
    Reporting3.417 Ratings8.43 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Method:CRM and Square Customers
    Feature
    Method:CRM
    7.7
    18 Ratings
    Square Customers
    8.7
    2 Ratings
    Forecasting8.09 Ratings8.02 Ratings
    Pipeline visualization9.017 Ratings9.02 Ratings
    Customizable reports6.017 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of Method:CRM and Square Customers
    Feature
    Method:CRM
    7.5
    19 Ratings
    Square Customers
    6.9
    2 Ratings
    Custom fields6.419 Ratings3.72 Ratings
    Custom objects6.418 Ratings00 Ratings
    Scripting environment9.212 Ratings7.01 Ratings
    API for custom integration8.014 Ratings10.01 Ratings
    Security
    Comparison of Security features of Method:CRM and Square Customers
    Feature
    Method:CRM
    8.2
    19 Ratings
    Square Customers
    9.5
    3 Ratings
    Single sign-on capability8.117 Ratings10.01 Ratings
    Role-based user permissions8.319 Ratings9.03 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Method:CRM and Square Customers
    Feature
    Method:CRM
    10.0
    2 Ratings
    Square Customers
    6.0
    1 Ratings
    Marketing automation10.02 Ratings10.01 Ratings
    Compensation management10.02 Ratings2.01 Ratings
    Platform
    Comparison of Platform features of Method:CRM and Square Customers
    Feature
    Method:CRM
    7.4
    15 Ratings
    Square Customers
    9.0
    3 Ratings
    Mobile access7.415 Ratings9.03 Ratings
    Social CRM
    Comparison of Social CRM features of Method:CRM and Square Customers
    Feature
    Method:CRM
    -
    Ratings
    Square Customers
    6.6
    2 Ratings
    Social data00 Ratings6.32 Ratings
    Social engagement00 Ratings6.82 Ratings
    User Ratings
    Method:CRMSquare Customers
    Likelihood to Recommend
    8.3
    (24 ratings)
    8.7
    (4 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (18 ratings)
    9.6
    (3 ratings)
    Support Rating
    9.1
    (18 ratings)
    7.6
    (3 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)