TrustRadius: an HG Insights company

Method:CRM vs. Sugar Sell (SugarCRM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Method:CRM

    Score8.4 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $25

    per month per user

    Sugar Sell (SugarCRM)

    Score5.2 out of 10
    N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    Method:CRMSugar Sell (SugarCRM)
    Editions & Modules
    Contact Management
    $25
    per month per user
    CRM Pro
    $44
    per month per user
    CRM Enterprise
    $74
    per month per user
    CRM Multi-Entity
    Custom Quote
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    Method:CRMSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Method:CRMSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    8.0
    22 Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management8.322 Ratings5.032 Ratings
    Workflow management8.320 Ratings6.028 Ratings
    Territory management1.81 Ratings6.026 Ratings
    Opportunity management8.320 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings7.029 Ratings
    Contract management8.711 Ratings3.026 Ratings
    Quote & order management9.118 Ratings4.024 Ratings
    Interaction tracking9.019 Ratings3.030 Ratings
    Channel / partner relationship management10.012 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    10.0
    2 Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Case management10.01 Ratings3.024 Ratings
    Call center management9.92 Ratings2.019 Ratings
    Help desk management10.01 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    8.9
    19 Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management8.817 Ratings6.022 Ratings
    Email marketing9.014 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    7.5
    20 Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management9.118 Ratings4.026 Ratings
    Billing and invoicing management10.015 Ratings3.018 Ratings
    Reporting3.417 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    7.7
    18 Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Forecasting8.09 Ratings3.024 Ratings
    Pipeline visualization9.017 Ratings2.025 Ratings
    Customizable reports6.017 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    7.5
    19 Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields6.419 Ratings6.029 Ratings
    Custom objects6.418 Ratings5.026 Ratings
    Scripting environment9.212 Ratings6.019 Ratings
    API for custom integration8.014 Ratings5.025 Ratings
    Security
    Comparison of Security features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    8.2
    19 Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Single sign-on capability8.117 Ratings5.021 Ratings
    Role-based user permissions8.319 Ratings6.026 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    10.0
    2 Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation10.02 Ratings5.019 Ratings
    Compensation management10.02 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    7.4
    15 Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access7.415 Ratings4.020 Ratings
    Social CRM
    Comparison of Social CRM features of Method:CRM and Sugar Sell (SugarCRM)
    Feature
    Method:CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data00 Ratings3.019 Ratings
    Social engagement00 Ratings3.016 Ratings
    User Ratings
    Method:CRMSugar Sell (SugarCRM)
    Likelihood to Recommend
    8.3
    (24 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.2
    (26 ratings)
    Usability
    9.0
    (18 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (18 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)