TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Method:CRM

    Score8.4 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $25

    per month per user

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Method:CRMZoho CRM
    Editions & Modules
    Contact Management
    $25
    per month per user
    CRM Pro
    $44
    per month per user
    CRM Enterprise
    $74
    per month per user
    CRM Multi-Entity
    Custom Quote
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Method:CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Community Pulse
    Method:CRMZoho CRM
    Considered Both Products
    Method Integration Inc.
    Chose Method:CRM
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and …
    Incentivized
    Chose Method:CRM
    I believe that Method:CRM is far superior to Salesforce and the others mentioned above for the following reasons:
    1. It is scalable and affordable.
    2. It doesn't take an engineering degree to learn how to use it.
    Incentivized
    Chose Method:CRM
    I was not a part of the selection process of Method:CRM but I was part of the decision to cancel the service and I was a part of the decision-making group that found the alternative solution to what Method was doing for us. The thing that set the others apart from Method was …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Method:CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    8.0
    22 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management8.322 Ratings8.5279 Ratings
    Workflow management8.320 Ratings8.3266 Ratings
    Territory management1.81 Ratings8.8196 Ratings
    Opportunity management8.320 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings8.8248 Ratings
    Contract management8.711 Ratings8.8203 Ratings
    Quote & order management9.118 Ratings8.1203 Ratings
    Interaction tracking9.019 Ratings8.2249 Ratings
    Channel / partner relationship management10.012 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    10.0
    2 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management10.01 Ratings8.5213 Ratings
    Call center management9.92 Ratings8.1172 Ratings
    Help desk management10.01 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    8.9
    19 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management8.817 Ratings8.6261 Ratings
    Email marketing9.014 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    7.5
    20 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management9.118 Ratings8.6248 Ratings
    Billing and invoicing management10.015 Ratings8.3180 Ratings
    Reporting3.417 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    7.7
    18 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting8.09 Ratings8.5216 Ratings
    Pipeline visualization9.017 Ratings8.4235 Ratings
    Customizable reports6.017 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    7.5
    19 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields6.419 Ratings8.4275 Ratings
    Custom objects6.418 Ratings8.2222 Ratings
    Scripting environment9.212 Ratings8.3178 Ratings
    API for custom integration8.014 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    8.2
    19 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability8.117 Ratings8.4231 Ratings
    Role-based user permissions8.319 Ratings8.5261 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    10.0
    2 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation10.02 Ratings8.8207 Ratings
    Compensation management10.02 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    7.4
    15 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access7.415 Ratings8.7230 Ratings
    Social CRM
    Comparison of Social CRM features of Method:CRM and Zoho CRM
    Feature
    Method:CRM
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.4164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    User Ratings
    Method:CRMZoho CRM
    Likelihood to Recommend
    8.3
    (24 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    7.6
    (42 ratings)
    Usability
    9.0
    (18 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.1
    (18 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.7
    (13 ratings)