ChatGPT vs. Microsoft 365 Copilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatGPT
Score 9.2 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
Microsoft 365 Copilot
Score 8.8 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Pricing
ChatGPTMicrosoft 365 Copilot
Editions & Modules
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
Microsoft Copilot
$31.50
per month per user
Offerings
Pricing Offerings
ChatGPTMicrosoft 365 Copilot
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
ChatGPTMicrosoft 365 Copilot
Considered Both Products
ChatGPT
Chose ChatGPT
Most tailored for multi-functional use across departments, a business version where data resides in your own workspace and is not used for training. Safest feel overall.
Chose ChatGPT
ChatGPT is often seen as the default and the leader and first and most widely adopted generative AI engine. However, I tend to find that Google Gemini can more accurately cite sources and offers more disclaimers. ChatGPT is prone to answering everything, at the risk of …
Chose ChatGPT
I tried and bought multiple tools like Perplexity, Jasper, and Copy.ai, but no one is comparable with ChatGPT. Most of the tools are built for a specific niche, but ChatGPT is built for everything.
Chose ChatGPT
they all work very similar, and since answers are probabilistic, sometimes you get better answers from other similar apps. ChatGPT was a pioneer and its several iterations have made many improvements in usability. It's as a wide set of knowledge and you can pretty much ask it …
Chose ChatGPT
ChatGPT seems to have more experience and provides better outputs.

Copilot does have the upperhand in the respect that it links directly into MS products.
Chose ChatGPT
For breaking news and very up to date data, Grok and Perplexity are better. They have access to very recent or proprietary data that's relevant to any topic you want to research. Gemini is great for large prompt context needs. I would use Claude for more coding related stuff. …
Chose ChatGPT
ChatGPT is simply the most complete, well-rounded AI tool in existence right now. It can do everything the others can, often better, and often in a way that's more intuitive and easier to iterate. It takes prompts far better than most, and incorporates direction better than …
Chose ChatGPT
In my experience ChatGPT does great job than any other LLM model at this moment. However, in terms of web search, perplexity scores high compared to ChatGPT because ChatGPT misses critical news while doing web crawling
Chose ChatGPT
We've used other programs, including ones integrated into current products that we use, and we've found that ChatGPT delivers better in the sense of content learning and creation. Other programs do offer some research ability, but we're found ChatGPT is more diverse and …
Chose ChatGPT
ChatGPT is an excellent writing, ideating, and editing assistant with an American attitude. This LLM learns from human input and can give very sound results in unexpected situations. 'Memory' feature is especially useful, because it saves a lot of time and effort, so the LLM …
Chose ChatGPT
Where ChatGPT is better: ChatGPT has significantly more use cases - it's much more versatile. Some aspects of ChatGPT's user experience are better than Claude's. I prefer ChatGPT's results presentation compared to Claude's. Where Claude excels: Claude is a more skilled …
Chose ChatGPT
In my experience, Claude won't say things it feels is offensive or callous (for instance I asked for themed slogans for a bachelor party where I was the best man), and only provided G and PG related content. ChatGPT was quick to get naughty with puns and slogans, especially …
Chose ChatGPT
I find the images generator much better in getting what you asked for using ChatGPT. When using FireFly or Midjourney I tend to take the prompt that was generated in ChatGPT in order for me to get something more visually stunning. So the visuals could be much better, room for …
Chose ChatGPT
We also use Adobe Firefly as an AI assistant. Maybe this should be expected, as Adobe are experts in visual design software, but Adobe Firefly handles AI image generation a lot better than ChatGPT seems to. ChatGPT's images appear to be very loose and untidy, but in comparison, …
Chose ChatGPT
I find most of the pop AI's annoying. When I did a comparison between Chat, and Bard for example, Bard seems more clinical. It's difficult to shut it down thereafter. (I believe I successfully disable it) META is like that too. If you're on Facebook and want to look up …
Microsoft 365 Copilot
Chose Microsoft 365 Copilot
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
Chose Microsoft 365 Copilot
I love Bing Copilot because it is integrated to Bing, I can have the answers easily using my phone or my laptop.
The answers show the links just in case one needs to have further information about a topic, and somehow the tool feels friendlier than the other tools such as …
Chose Microsoft 365 Copilot
Copilot standout in user friendliness and it's added with MS 365, chats are saved as well.
Chose Microsoft 365 Copilot
Our organization runs on Microsoft so it's not much of a choice, but we do utilize the other AIs in the other tools as needed / more convenient.
Chose Microsoft 365 Copilot
All data remains within the company, in the tenant. Customer data must never be leaked to an unprotected environment, not even targeted customer issues. That's why Copilot is much better suited for this.Copilot is also a Microsoft product, and its integration with all other …
Chose Microsoft 365 Copilot
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI.
I think Microsoft is way behind and Microsoft …
Chose Microsoft 365 Copilot
they work beautifully in their own ecosystems. since my organization mostly uses Microsoft products, Microsoft Copilot is user to navigate compared to gemini
Chose Microsoft 365 Copilot
Since Microsoft Copilot can be integrated into Microsoft 360, we think that Copilot has the advantage.
Chose Microsoft 365 Copilot
Microsoft Copilot is a serious competitor to ChatGPT in the corporate world, due to its heavy and well implemented integration across the Microsoft 365 suite. It produces comparable results, but provides data security, controls, customisation and options that ChatGPT can't …
Chose Microsoft 365 Copilot
Copilot is dominates ChatGPT in business related capabilities, like the listed below:
- Email content recommendation making it more professional and in business language
- Copilot creates more accurate and better looking custom images per my instructions
Chose Microsoft 365 Copilot
Since we use Microsoft 365 apps in our day-to-day work, we didn't have to choose Copilot over any other AI. It just came with the subscription. However, I would still use it over ChatGPT because Copilot is integrated with all the major Microsoft apps that we use. We dont need …
Chose Microsoft 365 Copilot
I find that ChatGPT offers better image quality than Copilot, and creating custom GPTs in ChatGPT feels more intuitive than generating agents in Copilot Studio. However, Copilot provides more reliable sources for research compared to ChatGPT, which sometimes returns …
Best Alternatives
ChatGPTMicrosoft 365 Copilot
Small Businesses
LocaliQ
LocaliQ
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10

No answers on this topic

Enterprises
Conversica
Conversica
Score 9.9 out of 10
Oracle Digital Assistant
Oracle Digital Assistant
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatGPTMicrosoft 365 Copilot
Likelihood to Recommend
9.8
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.4
(0 ratings)
9.5
(0 ratings)
User Testimonials
ChatGPTMicrosoft 365 Copilot
Likelihood to Recommend
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
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In my experience, if you're using within the Microsoft office suite, it has the best integration. The usability is great and the user has to put little effort to get a task done. On the other hand, in my experience, coding within Visual Code is unreliable and the results are not consistent. You can't use with different programming languages and ask for complex tasks. Pitty because I think the VS integration is great.
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Pros
  • Saves time by generating content about a specific topic very quickly
  • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
  • Can autogenerate content on a vast amount of topics
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  • Copilot helps me manage my emails efficiently.
  • Copilot helps me summarize Teams meetings in real time and generates thoughtful questions during discussions.
  • Copilot's ability to generate PowerPoint presentations from other documents has been a major time-saver.
  • Copilot seems to outperform other AI platforms in finding sources for search queries.
  • Copilot Studio makes it easy for me to generate agents and chatbots.
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Cons
  • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
  • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
  • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
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  • Like all other AI systems, Copilot suffers from hallucinations. You have to be very careful with the output it generates. It could be completely wrong. It needs to be checked and rechecked to see if it is correct.
  • Copilot sometimes struggles to formulate accurate responses to complex queries. It will either provide an incomplete response or generate a response that would be completely wrong.
  • Right now, I am unable to customize Copilot for my specific needs. Hopefully, in future versions of the AI, this will be taken care of.
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Likelihood to Renew
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
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Absolutely!!! I have a high regard for the product and will use it for years to come.
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Usability
Most of the time is up. Seldom do you find a down service. It also has improved in token generation (the speed at which it prints answers) so it's usability is pretty much great all the time. Images do take a bit to generate but nothing that breaks anything. New additions like Projects, custom prompts, and some privacy settings improve experience
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It's integrated well across the Microsoft 365 suite of applications, without getting in the way, and providing useful tools. Some of the integrations need development, e.g. the Outlook add on is quite basic, and the excel and powerpoint ones can't do much yet. The implementation in Teams is really fantastic, significantly improving the experience of recording, transcription, and summarising meetings and action points.
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Support Rating
Their responses are always professional , although they delay sometimes
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No answers on this topic
Alternatives Considered
Where ChatGPT is better: ChatGPT has significantly more use cases - it's much more versatile. Some aspects of ChatGPT's user experience are better than Claude's. I prefer ChatGPT's results presentation compared to Claude's. Where Claude excels: Claude is a more skilled writer than ChatGPT. Some aspects of Claude's user experience are better than ChatGPT's. Its image, audio, and video translations are better than ChatGPT's.
Read full review
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
Read full review
Return on Investment
  • Positive: Speeds up research time (freeing up 1-2 hours per day)
  • Positive: Provides complex content in digestible formats
  • Positive: Allows us to get super granular, including asking it coding questions
  • Positive: Allows us to ask learning-style questions where it can further break something down for us
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  • Service desk employees resolve some tickets much faster thanks to Copilot support. This percentage, according to current knowledge, is between 20% and 30%.
  • For administrators, creating scripts and automations with Copilot support saves them a significant amount of time. This currently stands at between 20% and 40%.
  • If you don't give the copilot proper instructions, you'll also get answers that aren't valuable. You do need some knowledge or training to get the right answers from the copilot.
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ScreenShots