Product	Rating	Most Used By	Product Summary	Starting Price
Google Workspace	Score9.1 out of 10	N/A	Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.	$6 per month per user
Microsoft 365	Score8.7 out of 10	N/A	Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.	$5 Per User Per Month

Key User Insights
	Google Workspace	Microsoft 365
Considered Both Products	Google Michael Weisel Chief Technology Officer in Information Technology at Gold Lasso, Inc. (Marketing and Advertising, 11-50 employees) Chose Google Workspace Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from … Incentivized Helpful? Kisha Tan sales consultant in Sales at Uber (Package/Freight Delivery, 5001-10,000 employees) Chose Google Workspace We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email … Incentivized Helpful? Russ Michaels Jedi Master in Information Technology at Russ Michaels Consulting (Information Technology & Services, 1-10 employees) Chose Google Workspace I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which … Incentivized Helpful? Verified User Chose Google Workspace Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as … Incentivized Helpful? Verified User Chose Google Workspace Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is … Incentivized Helpful? Verified User Chose Google Workspace I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get … Incentivized Helpful? Mike Calabro Photographer: Commercial, Advertising and Editorial in Professional Services at Mike Calabro Photography (Photography, 1-10 employees) Chose Google Workspace There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is … Incentivized Helpful? Verified User Chose Google Workspace The tools are similar, however, in Excel and Sheets specifically, Microsoft is much more useful in transforming and manipulating a lot of data. Incentivized Helpful? Andy Abramson CEO and Founder in Corporate at Comunicano, Inc. (Marketing and Advertising, 11-50 employees) Chose Google Workspace From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often … Incentivized Helpful? Justin Salvetti Controller in Finance and Accounting at DigitalChalk (Computer Software, 11-50 employees) Chose Google Workspace I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble … Incentivized Helpful? Verified User Chose Google Workspace We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same … Incentivized Helpful? Kristi Porter Chief Do-Gooder in Marketing at Signify (Marketing & Advertising, 1-10 employees) Chose Google Workspace There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. … Incentivized Helpful? Dana Friedman CEO (Chief Executive Officer) at Various (I work in IT support) (Information Technology & Services, 11-50 employees) Chose Google Workspace They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word … Incentivized Helpful? Verified User Chose Google Workspace Office365 did not exist when we moved to Google. At this point they are quite similar in capabilities. 0365 has slightly more granular administration and compliance features and slightly lower barrier to entry for existing orgs that are already heavy users of Microsoft … Incentivized Helpful? Verified User Chose Google Workspace From the get-go Google Workspace is more polished, which makes sense given they've had a several-year lead on Microsoft in the cloud productivity space. Google's apps and third-party support [are] still miles ahead of Microsoft, this is in part due to the fact Google has run … Incentivized Helpful? Verified User Chose Google Workspace Google Workspace [(formerly G Suite)] shares many features with it's alternatives. Ultimately, we chose Google Workspace, for now, due to it's superior spam filtering and the feedback we receive from our employees on ease of use using the tools. In addition, the 3rd party … Incentivized Helpful? Matthaniel Cowell IT Specialist in Information Technology at WKS Restuarant Corporation (Restaurants, 10,001+ employees) Chose Google Workspace Cisco Meraki SM is definitely recommended for a basic, affordable MDM solution if you are using Google Workspace and want a lot of features. Google Workspaces in-built MDM is OK, but is missing a lot of features, especially for iOS management. The only exception to this is … Incentivized Helpful? Matthew Gehrman Agency Principal in Sales at CityScape Insurance (Insurance, 1-10 employees) Chose Google Workspace Google Workspace is much easier to setup, manage, and integrate with third-party applications compared to Office 365. Though I prefer Excel & Word over Google Sheets & Docs, both are equally leveraged in the agency. I also appreciate that document collaboration with clients and … Incentivized Helpful? Shawn Hamp, Esq. Attorney at Law in Corporate at The Law Offices of Shawn B. Hamp, P.C. (Law Practice, 1-10 employees) Chose Google Workspace Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration. In terms of costs and ease of implementation, it is very … Incentivized Helpful? Verified User Chose Google Workspace Google Drive [(formerly G Suite)] is so much better for collaboration than Microsoft Office. But Office is still used by so much of the world, it's necessary as well. Having Azure Active Directory for Windows is a nice addition to an onsite active directory, and offers many … Incentivized Helpful? Verified User Chose Google Workspace Google offers a free version of Google Workspace for non-profits. So the price was pretty hard to beat. Of cloud based office communications platforms, Google offers a robust variety of tools. I find that I can trust the reliability of Google and did not have to worry about too … Incentivized Helpful? Amy Pyles Chief Operations Officer in Corporate at Saxum (Public Relations & Communications, 51-200 employees) Chose Google Workspace Google Workspace is so much easier to use particularly for remote teams and for collaboration than Microsoft products. It is simple to administrate while maintaining security needs as well. We found the functionality works more consistently and across all devices (Mac, PC, and … Incentivized Helpful? David O'Leary Founder in Marketing at Kind Wealth (Financial Services, 1-10 employees) Chose Google Workspace GSuite is a lot more intuitive and easier to get started right out of the gate without a tech team behind you. It has some really useful features that make day to day life simpler/more efficient (e.g. predictive text when composing emails). It also integrates better with third … Incentivized Helpful? Verified User Chose Google Workspace I am glad that we moved to G Suite. It's not as seamless to email people who still use Microsoft Office Outlook, and there is still room for improvement for better integration between G Suite and non-G Suite (i.e. Microsoft) products, but I can see the leaps and bounds that … Incentivized Helpful? Verified User Chose Google Workspace G Suite is hands down the best option per the previous points. Incentivized Helpful?	Microsoft Verified User Chose Microsoft 365 In my opinion Microsoft 365 is the most complete out of the bunch because of the cloud and desktop apps, the easy expandability it brings in combination with Azure and Entra/Intune. I must say that Google Workspace is a close contender but the desktop apps are less complete in … Incentivized Helpful? Verified User Chose Microsoft 365 Microsoft 365 has very good security features and is one of the reliable product when it comes to security. It is very user friendly which makes it a popular choice amongst all users. Its frequently enhanced versions with new features added each time makes it a hot product in … Incentivized Helpful? Verified User Chose Microsoft 365 Personally I would prefer Google Workspace because it integrates better with the Android based tools that I already use. I also like how Google's Docs, Sheets, and Slides online functionality is their focus rather than an addon to get to the cloud. Google Workspace's sharing … Incentivized Helpful? Verified User Chose Microsoft 365 Microsoft set the standard by creating the suite of software that's included in MS 365. The software totally ubiquitous, with everyone from entry-level employees to seasoned executives being familiar with how it all works. It's also the gold standard worldwide, which means that … Incentivized Helpful? Sarah Martin Owner at Dignified Hedonist (Health, Wellness and Fitness, 1-10 employees) Chose Microsoft 365 I use Microsoft 365 alongside Google Workspace. Microsoft 365, specifically Excel, is far superior to Google Sheets apart from the ease of sharing documents Google Workspace programs allow. For some clients who are less comfortable with Google Workspace, Microsoft 365 is the … Incentivized Helpful? Verified User Chose Microsoft 365 While Google Workspace is cheaper initially, its feature set is not as robust and the end-user experience can't beat Microsoft's products. Integration with other products is also a factor and here Microsoft trumps Google Workspace again as it's pretty much the standard in … Incentivized Helpful? Verified User Chose Microsoft 365 I actually prefer Google Workspace over Microsoft 365. However, Microsoft 365 is a reliable solution that almost everyone knows how to easily navigate. That's why it's used in government and other large corporations. It's always going to be there - and the navigation/layout … Incentivized Helpful? Adam Friedli System Administrator in Information Technology at Mary Free Bed Rehabilitation Hospital (Information Technology & Services, 1001-5000 employees) Chose Microsoft 365 Google Workspace does offer a lot of collaborative features, and I believe they offered multiple people editing the same document at the same time before others. And Google Drive and other storage competitors were superior to OneDrive. However, Microsoft has clearly invested … Incentivized Helpful? Ryan McGarry Vice President of Research, Head Neuroscientist in Research & Development at SPARK Neuro (Research, 11-50 employees) Chose Microsoft 365 Notepad++ is a great, lightweight editor that doesn't have a same advanced features as Word, but has a very nice feel and can be better for simple text editing. Libre Office has roughly the same features as Microsoft 365, but the usability and intuitiveness is lacking. … Incentivized Helpful? Nathan Morimitsu Director of Operations in Corporate at H2 Manufacturing Solutions (Aviation & Aerospace, 1-10 employees) Chose Microsoft 365 Even though we get the full suite of Google office applications with our Google Workplace account, Microsoft 365 is still the standard for business, so we use it to create documents that are used to communicate with other businesses. Incentivized Helpful? Justin Giffin Sr. Technical Support Engineer in Customer Service at Accela (Computer Software, 201-500 employees) Chose Microsoft 365 Because of the ability to connect applications, Microsoft 365 seems to be more robust on the communication platform. Google Workspace has a few other benefits of the automatic Google drive synchronization, but outside of that, Microsoft easily makes it easier to choose with its … Incentivized Helpful? Tim Rempel VP Operations in Engineering at Steel Creek Developers (Real Estate, 1-10 employees) Chose Microsoft 365 I have used Apache's OpenOffice and Google's document software for many years due to the high cost of obtaining licensed copies of MS Office in the past. While those options worked, I was never fully satisfied with the reduced feature set that they offered. In addition, and … Incentivized Helpful? Michael Kerzner Lead Systems Engineer in Information Technology at Nettology, LLC (Information Technology and Services, 1-10 employees) Chose Microsoft 365 I think the closest offering to Microsoft 365 on the market is Google Workspace. They have a pretty robust ecosystem as well. I don't think they measure up to Office 365 though. This year alone, we have helped 16 companies migrate from Google Workspaces to Microsoft 365. Incentivized Helpful? Philip Schmitz, CIC Owner in Corporate at Schmitz Insurance, LLC (Insurance, 1-10 employees) Chose Microsoft 365 Google Workspace is good on the cloud side but did not integrate with our CMS and lacked desktop apps which we find more full-featured. Apache OpenOffice and Libre integrate with our CMS but are not cloud-based and not near as many features/capabilities. Incentivized Helpful? Dan Nichols Cloud Infrastructure Engineer in Information Technology at Softengine (Information Technology & Services, 51-200 employees) Chose Microsoft 365 Significantly cheaper and easier than maintaining and licensing an Exchange server locally and basically zero labor time with upkeep outside of account management is a massive time saver. I've never been a big fan of G-Suite. Their email works but often is clunky to administer … Incentivized Helpful? Verified User Chose Microsoft 365 365 is a much deeper and broader platform than G-Suite. The Office suite (Word, Excel, PowerPoint...) has more features and is the de facto standard so it is more adoptable by our users. G-Suite has no equivalent to Teams and SharePoint. Document Management is basic at most. Up … Incentivized Helpful? Verified User Chose Microsoft 365 Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all … Incentivized Helpful? Sam Othman IT Systems & Telephony Administrator in Information Technology at Ignite Travel Group (Airlines/Aviation, 201-500 employees) Chose Microsoft 365 I have used G Suite in a previous role and spent 1 year using it. I didn't enjoy it very much. I don't know if that is just because I am used to Office or if it is just an inferior application suite. I didn't feel like it had as many features or the same ability as Office - … Incentivized Helpful? Victor Arana IT Manager in Information Technology at Stoneleaf Construction LLC (Construction, 51-200 employees) Chose Microsoft 365 Microsoft Office 365 simply drives through the cloud platform allowing to set a huge variety of options that can be set from custom to standard software in a single package or just to set an specific range of options enabled to the end users, and given the chance to the company … Incentivized Helpful? Alysia Wood Asst in Corporate at Alysia Wood (Logistics and Supply Chain, 1-10 employees) Chose Microsoft 365 Google Docs and Sheets had more online functionality and storage for free. Incentivized Helpful? Verified User Chose Microsoft 365 MS Office and Office 365 have greater capabilities. End users are familiar with MS platform. Incentivized Helpful? Tom Wondra Consultant / Account Executive in Corporate at Givenly (Management Consulting, 1-10 employees) Chose Microsoft 365 Office 365 is the industry standard, so much easier to use in the business world. It is more robust than the competition and is a mature product. GSuite may have an edge in user experience on smaller mobile devices, but that is changing. Personally, Guite's email interface and … Incentivized Helpful? Brian W. Caldwell BIT \| MIS CSO (Chief Security Officer) in Corporate at ETC Computerland (Computer & Network Security, 11-50 employees) Chose Microsoft 365 The only real alternative in my opinion is the Google G-Suite (Google Apps for Work/Business). Another lesser and unequal alternative is Amazon Workspaces. Incentivized Helpful? Chris Cromer Architectural Intern at GuernseyTingle (Architecture & Planning, 11-50 employees) Chose Microsoft 365 We mainly chose Office 365 because it was the easiest transition from our 2007 suite and locally hosted email. There are better options available, but senior partners decided against investing the time and energy required to learn a new suite of programs. We have decided to … Incentivized Helpful? Aaron Pace Operations Manager in Corporate at Icon Distributing (Wholesale, 11-50 employees) Chose Microsoft 365 I won't disparage OpenOffice or G Suite - I think both are good applications. However, from an ease-of-use and functionality perspective, I still prefer MS Office 365. There's a reason people keep paying for it the world over even when free options are available. It's just … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
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	Happy with the feature set
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	Lived up to sales and marketing promises
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	Implementation went as expected
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	Google Workspace	Microsoft 365
Highlights	Research Team Insight Published March 19, 2021

	Google Workspace	Microsoft 365
Likelihood to Recommend	9.6 (116 ratings)	7.8 (240 ratings)
Likelihood to Renew	10.0 (5 ratings)	9.5 (6 ratings)
Usability	9.5 (7 ratings)	7.2 (8 ratings)
Support Rating	2.2 (12 ratings)	8.9 (54 ratings)
Implementation Rating	9.1 (1 ratings)	9.0 (2 ratings)