Microsoft Entra ID

Score8.7 out of 10

445 Reviews and Ratings

What is Microsoft Entra ID?

Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

Categories & Use Cases

Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.5
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9
ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 8.8

Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.6
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.3
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8

#1 most frequent

Professional, Scientific, and Technical Services

21.2%

3,806 installations of 17,981

“Return on investment is just, we've had great projects, migrating customers, brought in a lot of revenue to our partner organization, the Microsoft, we're an exclusive Microsoft partner and all the while it's not hitting the customer in the wallet because they're actually saving millions of dollars and the savings pay for all of the services as well as the Microsoft partner programs pay for the services to get them there.”

#2 most frequent

Manufacturing

13.3%

2,397 installations of 17,981

#3 most frequent

Finance and Insurance

10.8%

1,939 installations of 17,981

“We have a problem with the users lose the password or not change the password correctly.”

Cody Raper

Director of Innovation and Technology in Information Technology at Cleveland City Schools (501-1000 employees employees)

Use Cases and Deployment Scope

Microsoft Entra ID is the backbone of our infrastructure. It has largely replaced on-premise AD and allows for identity management, authentication, and authorization across both local and cloud providers. Having one source of truth that allows for anywhere authentication and authorization has revolutionized the game for us while providing high levels of trust via 2FA.

Pros

Ease of Use
Ubiquitous Acceptance
Reliability
Compatibility

Cons

Access Sprawl
Tenant-to-Tenant Operations
Passwordless Rollout

Return on Investment

Fewer IT Helpdesk Tickets
Compliance Audits
License Complexities

Alternatives Considered

Google Cloud Identity and Okta

Other Software Used

Google Cloud Identity, Google Workspace for Education, Canvas, Palo Alto Networks Advanced Threat Prevention, SentinelOne Purple AI, ChatGPT

Egros Gatana

IT Assistant in Information Technology at XYLEO (11-50 employees employees)

Use Cases and Deployment Scope

We use this Microsoft security solution to ensure we protect identities and while at the same time keep apps and business data secure. It is a great IAM tool that leverages on MFA and SSO to ensure secure and fast access to business data/services/applications. In addition, it works in different environments (remote and hybrid work) and it ensures compliance besides centralizing control and also audit trails.

Pros

MFA features works well and is very first.
SSO ensures fast access to multiple apps.
It ensures identity protection.
I like the centralized control.
Helps stay compliant.

Cons

Configuration is not always easy.

Return on Investment

It ensures fast access to business data/apps/services.
It protects identities.
Works well whether remotely or hybrid work environment .

Other Software Used

Barracuda Email Protection, ESET PROTECT

David Wallman

Architect at Apple (10,001+ employees employees)

Use Cases and Deployment Scope

We primary use Microsoft Entra ID for Centralize Identity Management and SSO.

Pros

Seamless access to Microsoft 365 and Azure Services and others
Extensive Integration with our SaaS Applications like Slack, CRM, travel
Support for Various SSO Protocol services like SAML, OpenID Connect, OAuth 2.0
Privileged Identity Management (PIM) for Just-in-Time Access for Azure admins when needed

Cons

Complexity and steep learning curve
it works well with HTTPS traffic but it is difficult to integrate with proprietary protocols and tools or legacy authentication services
It need simpler Licensing and Pricing model

Return on Investment

Vendor and tools consolidation is good for TCO and simplify things
Better productivity by users seamless access to SaaS apps
Simplified access for developers, DevOps , and admins

Alternatives Considered

Okta and AWS IAM Identity Center

Other Software Used

GitHub Copilot, GitHub, Google Gemini, ChromeOS, Mozilla Firefox, Google Chrome, macOS, CentOS Linux

Kyle Bergeron View profile

IT Manager in Information Technology at Sciperio, Inc. (11-50 employees employees)

Use Cases and Deployment Scope

We use Entra ID (Formerly Azure ID) to enable SSO (Single Sign on) internally (Keeper, Bamboo HR, etc) and to also enable domain password resets via the web to facilitate easier access after hours and on weekends.

Pros

SSO (Single Sign On)
Password reset integration with LDAP
Ability to access anywhere in the world

Cons

The interface is a little clunky
It is NOT always intuitive, almost needs and engineer to work

Return on Investment

Single Sign On has allowed us to seamlessly integrate other applications into our Microsoft Sign on.
Outside of normal business hours password resets have saved me from getting up at 1AM to reset a password
Entra requires me to engage with a Specialized Engineer at times to understand in order to work with business needs, incurring extra costs.

Other Software Used

Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), BambooHR®, SOLIDWORKS, Sourcetree, Google Workspace

Luca Piccirillo

CTO in Information Technology at bitCorp (11-50 employees employees)

Use Cases and Deployment Scope

Basically we integrated every device users in the directory and of course we exploit enterprise application wherever. We don't use user related accounts where they're not either. We only implement security application models and the same we do for our customer. Since we are a seller of this product, we instruct the customer how to do proper integration of the identities into directories. And our products are, some are based on ND as a component.

Pros

I really appreciate the hard integration with the Azure products, but also possibilities to integrate Feder identities from other parties and the management of external identities and manage identities and application identities. I can see something better at the moment.

Cons

The main problem I see is about, let's say documentation, but it's not a problem of documentation itself. It's a problem of the product makes so much things that for beginners it's hard to decide which is the right way to use the problem.

Return on Investment

I think 20% of the customer basically accepted to OPT for our solution and our manager solution because they are already Microsoft customers, but they don't know how to use the licenses they acquired. So if they were not Microsoft customer, probably they couldn't afford our solution.

Other Software Used

Microsoft 365, OneDrive

JumpCloud

Microsoft Entra ID

What is Microsoft Entra ID?

Categories & Use Cases

Key Features

Top Performing Features

Multi-Factor Authentication

ID Management Single-Sign On (SSO)

ID-Management Access Control

Areas for Improvement

Password Management

ID Risk Management

ID Management Workflow Automation

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Finance and Insurance

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

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