Microsoft Azure vs. Salesforce Lightning Platform

Actually, migrating to Microsoft Azure is a good solution for almost any situation, especially when all components of your network are ready to become cloud-based. The only drawback I personally encounter frequently is that older software packages cannot always be easily picked up and moved to Microsoft Azure in an optimal manner.

Incentivized

We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.

• Azure simply provides end to end life cycle. Starting from the development to automated deployment, you will find [a] bunch of options. Custom hook-points allow [integration] on-premise resources as well.
• Excellent documentation around all the services make it really easy for any novice. Overall support by [the] community and Azure Technical team is exceptional.
• BOT Services, Computer Vision services, ML frameworks provide excellent results as compare to similar services provided by other giants in the same space.
• Azure data services provide excellent support to ingest data from different sources, ETL, and consumption of data for BI purpose.

Incentivized

• Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
• Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
• Parent/Child account hierarchy exists which is helpful.
• Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
• Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.

Incentivized

• In our experience, Azure Kubernetes Survice was difficult to set up, which is why we used Kubernetes on top of VMs.
• Azure REST API is a bit difficult to use, which made it difficult for us to automate our interactions with Azure.
• Azure's Web UI does a good job of showing metrics on individual VMs, but it would be great if there was a way to show certain metrics from multiple VMs on one dashboard. For example, hard drive usage on our database VMs.

Incentivized

• Can be cumbersome: takes multiple clicks to get where you need to go
• Lightning is slower than original Salesforce, and it is very noticeable
• The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it

Incentivized

We have been very satisfied with Windows Azure and now a lot of our business depends on it as more teams are now deploying their applications into Azure. Our next step is to have our Infrastructure team move their resources to Azure. It will take awhile for that to happen but we are positive that it will.

Incentivized

Microsoft Azure's overall usability has been better than expected. Often times vendors promise the world, only to leave you with a run-down town. Not the case with our experience. From an implementation perspective, all went perfect, and from the user-facing experience we have had no technical issues, just some learning curve issues that are more about "why" than "how"

Incentivized

UI can be quite complex, but the more that is required will bring more complexity. Can handle complexity and variety very well, but makes ground-level views harder when not knowing full extent of functionality. Finding new functionalities can be difficult to pinpoint on some pages

Incentivized

It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators

Incentivized

Support is easy with all the knowledge base articles available for free on the web. Plus, if you have a preferred status you can leverage their concierge support to get rapid response. Sometimes they’ll bounce you around a lot to get you to the right person, but they are quite responsive (especially when you are paying for the service). Many of the older Microsoft skills are also transferable from old-school on-prem to Azure-based virtual interfaces.

Incentivized

Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.

Incentivized

As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.

I feel that Microsoft Azure typically outperforms Google Cloud Platform in hybrid cloud capabilities, integration aspects, and, primarily, security compliance features. Azure offered superior integration with Microsoft's enterprise software ecosystem, and it's second to none in my opinion. This made it the natural choice for most, especially if heavily invested in Windows, Office 365, or Active Directory deployments. We chose Azure over GCP because we simply needed Windows workload support as a strong driver, more access to global regions, and let's not forget that most tech teams in an organization are Microsoft Certified, which makes skillset transfer from on-prem to cloud a minimal learning curve over shifting to a different provider.

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

• Times and growth went into it. By balancing on-premises maintenance with continuous cloud improvements, we’ve budgeted and planned endlessly increased capacity.
• In today’s world of cyber-crime, clients can put even more faith in what they’ve heard. We built an innovative single-sign-on hub for all users. Also, other business platforms use Azure application gateways, reducing worker switching time and increasing productivity.
• Its step can automate to improve the investment. In addition, we can integrate our organization’s credentials into an authorization for other systems.

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized