TrustRadius

Cortana (discontinued) vs. zoovu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cortana (discontinued)
Score 7.5 out of 10
N/A
Microsoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.N/A
zoovu
Score 7.0 out of 10
N/A
zoovu, headquartered in New York, offers their AI virtual assistant and chatbot for ecommerce and customer engagement, guided selling, and interactive product recommendations.N/A
Pricing
Cortana (discontinued)zoovu
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cortana (discontinued)zoovu
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cortana (discontinued)zoovu
Considered Both Products
Cortana (discontinued)
Verified User
Anonymous
Chose Cortana (discontinued)
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the …
Fernanda Ministerio | TrustRadius Reviewer
Fernanda Ministerio
Especialista de Desenvolvimento Industrial
Chose Cortana (discontinued)
- Lower acquisition cost (my institution has other contracts with Microsoft which lowers the global cost of many tools and technologies)
- More learning and study material available (which facilitates learning by teams
- More intuitive technology
Rich Mephan | TrustRadius Reviewer
Rich Mephan
Director of Research and Development
Chose Cortana (discontinued)
Have not evaluate any other similar products, we are a Microsoft Software house so it was a logical decision to use Cortana over other alternatives.
zoovu
Verified User
Anonymous
Chose zoovu
zoovu seemed to have the best price for the assistant we were looking to build.
Best Alternatives
Cortana (discontinued)zoovu
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cortana (discontinued)zoovu
Likelihood to Recommend
7.1
(0 ratings)
7.0
(0 ratings)
User Testimonials
Cortana (discontinued)zoovu
Likelihood to Recommend
As a provider of software applications to the legal market there is not a huge amount that the Cortana Intelligence suite can be utilised for though at the speed that new features are being added I suspect that will change very quickly. However the current functionality is clearly really well suited for e-commerce companies or vertical markets where process is very prescriptive and linear.
Rich Mephan | TrustRadius Reviewer
Rich Mephan
Director of Research and Development
Read full review
When we researched similar tools out there, we decided to go with zoovu due to price and also felt it could do what we wanted it to do. But honestly not sure I would recommend as it's not very intuitive.
Verified User
Anonymous
Read full review
Pros
  • Ease of Integration for all AI services.
  • Reduced time for development.
  • A one stop for all AI related services.
Verified User
Anonymous
Read full review
  • Able to make very specific, customized product solutions for customers
  • Decent customer support
  • Fairly easy to stylize each assistant for brand
Verified User
Anonymous
Read full review
Cons
  • The language understanding service can be a little overwhelming at first trying to understand the differnces between intents and entities
Rich Mephan | TrustRadius Reviewer
Rich Mephan
Director of Research and Development
Read full review
  • Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
  • Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.
Verified User
Anonymous
Read full review
Alternatives Considered
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.
Verified User
Anonymous
Read full review
zoovu seemed to have the best price for the assistant we were looking to build.
Verified User
Anonymous
Read full review
Return on Investment
  • We do not yet have measurements and impact indicators for the adoption of Azure IA. But I believe it will be of high impact in the years to come.
  • We can improve our analysis and optimize team time
  • We can improve our digitization
Fernanda Ministerio | TrustRadius Reviewer
Fernanda Ministerio
Especialista de Desenvolvimento Industrial
Read full review
  • The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase.
Verified User
Anonymous
Read full review
ScreenShots