Microsoft Defender for Cloud Apps (formerly Microsoft Cloud App Security) is a multimode cloud access security broker.
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Zscaler Internet Access
Score 8.8 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
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Pricing
Microsoft Defender for Cloud Apps
Zscaler Internet Access
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Microsoft Defender for Cloud Apps
Zscaler Internet Access
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Microsoft Defender for Cloud Apps
Zscaler Internet Access
Considered Both Products
Microsoft Defender for Cloud Apps
Verified User
Anonymous
Chose Microsoft Defender for Cloud Apps
Many of the competitors who started in the CASB space have expanded into the SASE category. If organizations do not need the additional controls provided by a SASE solution, then Defender for Cloud Apps is pretty good. If an organization needs a true SASE solution, you would be …
Zscaler Internet Access and Netskope are fairly similar in features and both are good products. At our time of purchase, Zscaler Internet Access provided more features we required and the team provided better pricing.
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based …
The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the feature that allows [Microsoft Cloud App Security] to apply policies with SharePoint, Teams, and OneDrive is being used predominantly. It is a kind of unified solution. As compared to other solutions such as Netskope, Symantec, or McAfee, it provides a more unified reporting structure. It also integrates with other technologies. We have Azure Information Protection, and it goes well with the solutions that we are already using.
Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
The UX/UI design makes it really easy to navigate the portal.
Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
The interface is pretty simple and easy to use; however, you will need to do a lot of investigative research on your own to get comfortable with it. Originally, many of the Microsoft security tools had their own seperate consoles. Overtime, they have blended into one interface which is the ideal state. In some cases it is clear Microsoft had to pick which console a certain feature or setting was going to reside in and this leads to some confusion. For example, DLP is managed through Defender for Cloud Apps but you will also need to jump into Purview. For things like reverse proxy on your M365 tenant, you will need to go into Azure and setup conditional access rules. Not a big problem and I can understand why the settings are located where they are but for someone just starting out with Defender for Cloud Apps, it will take some time to figure out.
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
More flexible and more features with easy integration with cloud services like Microsoft Azure and other cloud services. Overall both gives similar features but we prefer Microsoft cloud app security due to its high threat detection rate. mostly we have been able to stop the threat in very very less time.
Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
Cloud App Security saves us thousands of dollars finding and rectifying apps security issues
Identity Security Posture helps the organization identity stay in shape, saving thousands of dollars on security consultations
The cost of suffering a breach cannot be quantified, CAS helps minimize the chances of the attackers succeeding, with excellent historical logging for most operations
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
