Microsoft Dynamics 365 Business Central vs. Salesforce Sales Cloud

Microsoft Dynamics 365 Business Central

212 Reviews and Ratings

Salesforce Sales Cloud

3,281 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Microsoft Dynamics 365 Business Central	Score6.5 out of 10	N/A	Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.	$8 per month per user
Salesforce Sales Cloud	Score8.7 out of 10	N/A	Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…	$25 per month

Pricing

Microsoft Dynamics 365 Business Central

Salesforce Sales Cloud

Dynamics 365 Business Central Team Members: $8
per month (billed annually) per user
Dynamics 365 Business Central Essentials: $70
per month (billed annually) per user
Dynamics 365 Business Central Premium: $100
per month (billed annually) per user

Starter: $25.00
per month per user
Professional: $80.00
per month per user
Enterprise: $165.00
per month per user
Unlimited: $330.00
per month per user
Agentforce 1 Sales: $550
per month per user

Pricing Offerings
Microsoft Dynamics 365 Business Central	Salesforce Sales Cloud
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

Optional

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—

Community Pulse
Key User Insights
	Microsoft Dynamics 365 Business Central	Salesforce Sales Cloud
Considered Both Products	Microsoft FRANCISCO OLIVEIRA Assistant Controller in Finance and Accounting at Flavor Materials International (Food & Beverages, 51-200 employees) Chose Microsoft Dynamics 365 Business Central Microsoft Dynamics GP feels a bit more user friendly and intuitive than NAV. However, NAV will definitely win the gold on the ability to integrate and connect with other software and technologies, especially as the company grows. We are having a tougher time training employees … Incentivized Helpful?	Salesforce Vítor Hugo Pacheco Head Of Telemarketing in Sales at Goldenergy (Utilities, 51-200 employees) Chose Salesforce Sales Cloud Salesforce stacks up against other CRM tools when keeping track of customer's contact and contract information for several different products and services. Salesforce provides a unique experience when it comes to following cases submitted by customers, interactions with digital … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Microsoft Dynamics 365 Business Central

Salesforce Sales Cloud

Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 4.0 7 Ratings	Salesforce Sales Cloud - Ratings
Pay calculation	2.07 Ratings	00 Ratings
Benefit plan administration	2.05 Ratings	00 Ratings
Direct deposit files	2.06 Ratings	00 Ratings

Comparison of Customization features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 5.8 18 Ratings	Salesforce Sales Cloud 8.7 246 Ratings
API for custom integration	5.817 Ratings	8.6203 Ratings
Plug-ins	5.815 Ratings	00 Ratings
Custom fields	00 Ratings	9.0244 Ratings
Custom objects	00 Ratings	9.0233 Ratings
Scripting environment	00 Ratings	8.2173 Ratings

Comparison of Security features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 8.7 22 Ratings	Salesforce Sales Cloud 8.9 247 Ratings
Single sign-on capability	7.418 Ratings	8.9215 Ratings
Role-based user permissions	10.021 Ratings	8.8219 Ratings

Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 5.2 23 Ratings	Salesforce Sales Cloud - Ratings
Dashboards	4.919 Ratings	00 Ratings
Standard reports	5.823 Ratings	00 Ratings
Custom reports	4.922 Ratings	00 Ratings

Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 7.7 23 Ratings	Salesforce Sales Cloud - Ratings
Accounts payable	7.422 Ratings	00 Ratings
Accounts receivable	6.921 Ratings	00 Ratings
Global Financial Support	5.310 Ratings	00 Ratings
Primary and Secondary Ledgers	5.89 Ratings	00 Ratings
Journals and Reconciliations	6.312 Ratings	00 Ratings
Configurable Accounting	5.812 Ratings	00 Ratings
Standardized Processes	5.813 Ratings	00 Ratings

Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 5.9 18 Ratings	Salesforce Sales Cloud - Ratings
Inventory tracking	5.818 Ratings	00 Ratings
Automatic reordering	5.811 Ratings	00 Ratings
Location management	2.014 Ratings	00 Ratings

Comparison of Order Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 4.7 21 Ratings	Salesforce Sales Cloud - Ratings
Pricing	2.018 Ratings	00 Ratings
Order entry	5.818 Ratings	00 Ratings
Credit card processing	2.012 Ratings	00 Ratings
Cost of goods sold	2.016 Ratings	00 Ratings
Order Orchestration	6.37 Ratings	00 Ratings

Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 7.4 13 Ratings	Salesforce Sales Cloud - Ratings
Billing Management	6.311 Ratings	00 Ratings
Cash and Asset Management	6.312 Ratings	00 Ratings
Travel & Expense Management	5.88 Ratings	00 Ratings
Budgetary Control & Encumbrance Accounting	5.89 Ratings	00 Ratings
Period Close	5.312 Ratings	00 Ratings

Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 8.7 8 Ratings	Salesforce Sales Cloud - Ratings
Budgeting and Forecasting	10.08 Ratings	00 Ratings
Project Costing	10.07 Ratings	00 Ratings
Cost Capture	10.08 Ratings	00 Ratings
Capital Project Management	8.05 Ratings	00 Ratings
Customer Contract Compliance	10.06 Ratings	00 Ratings
Project Revenue Recognition	8.04 Ratings	00 Ratings

Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 6.2 5 Ratings	Salesforce Sales Cloud - Ratings
Project Planning and Scheduling	2.04 Ratings	00 Ratings
Task Insight for Project Managers	2.04 Ratings	00 Ratings
Project Mobile Functionality	2.04 Ratings	00 Ratings
Definable Resource Pools	2.04 Ratings	00 Ratings

Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 9.7 3 Ratings	Salesforce Sales Cloud - Ratings
Award Lifecycle Management	10.03 Ratings	00 Ratings

Comparison of Procurement features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 6.9 8 Ratings	Salesforce Sales Cloud - Ratings
Bids Analyzed and Compared	2.04 Ratings	00 Ratings
Contract Authoring	2.04 Ratings	00 Ratings
Contract Repository	2.04 Ratings	00 Ratings
Requisitions-to-Purchase Orders Integrated	5.87 Ratings	00 Ratings
Supplier Management	5.85 Ratings	00 Ratings

Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 7.3 5 Ratings	Salesforce Sales Cloud - Ratings
Risk Repository	5.34 Ratings	00 Ratings
Control Management	4.95 Ratings	00 Ratings
Control Efficiency Assessments	5.84 Ratings	00 Ratings
Issue Detection	5.35 Ratings	00 Ratings
Remediation and Certification	5.34 Ratings	00 Ratings

Comparison of Logistics features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 5.4 4 Ratings	Salesforce Sales Cloud - Ratings
Transportation Planning and Optimization	2.03 Ratings	00 Ratings
Transportation Execution Management	2.03 Ratings	00 Ratings
Trade and Customs Management	2.03 Ratings	00 Ratings
Fulfillment Management	1.04 Ratings	00 Ratings
Warehouse Workforce Management	2.03 Ratings	00 Ratings

Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 4.5 4 Ratings	Salesforce Sales Cloud - Ratings
Production Process Design	2.03 Ratings	00 Ratings
Production Management	2.04 Ratings	00 Ratings
Configuration Management	2.03 Ratings	00 Ratings
Work Execution	2.03 Ratings	00 Ratings
Manufacturing Costs	2.04 Ratings	00 Ratings

Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 3.5 6 Ratings	Salesforce Sales Cloud - Ratings
Forecasting	1.06 Ratings	00 Ratings
Inventory Planning	2.06 Ratings	00 Ratings
Performance Monitoring	2.06 Ratings	00 Ratings

Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central 7.3 3 Ratings	Salesforce Sales Cloud - Ratings
Proposal Management	2.02 Ratings	00 Ratings
Product Master Data Management	2.02 Ratings	00 Ratings

Comparison of Sales Force Automation features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 8.4 261 Ratings
Customer data management / contact management	00 Ratings	9.3261 Ratings
Workflow management	00 Ratings	8.3252 Ratings
Territory management	00 Ratings	7.7204 Ratings
Opportunity management	00 Ratings	8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	8.7238 Ratings
Contract management	00 Ratings	7.9209 Ratings
Quote & order management	00 Ratings	7.7192 Ratings
Interaction tracking	00 Ratings	8.8223 Ratings
Channel / partner relationship management	00 Ratings	8.1184 Ratings

Comparison of Customer Service & Support features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 7.9 99 Ratings
Case management	00 Ratings	8.397 Ratings
Call center management	00 Ratings	7.878 Ratings
Help desk management	00 Ratings	7.482 Ratings

Comparison of Marketing Automation features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 8.4 239 Ratings
Lead management	00 Ratings	8.5234 Ratings
Email marketing	00 Ratings	8.2201 Ratings

Comparison of CRM Project Management features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 8.4 242 Ratings
Task management	00 Ratings	8.9231 Ratings
Billing and invoicing management	00 Ratings	7.774 Ratings
Reporting	00 Ratings	8.6195 Ratings

Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 8.3 255 Ratings
Forecasting	00 Ratings	8.1223 Ratings
Pipeline visualization	00 Ratings	8.1242 Ratings
Customizable reports	00 Ratings	8.8252 Ratings

Comparison of Social CRM features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 8.8 156 Ratings
Social data	00 Ratings	8.9154 Ratings
Social engagement	00 Ratings	8.7152 Ratings

Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 8.2 212 Ratings
Marketing automation	00 Ratings	8.4208 Ratings
Compensation management	00 Ratings	8.0142 Ratings

Comparison of Platform features of Microsoft Dynamics 365 Business Central and Salesforce Sales Cloud
Feature	Microsoft Dynamics 365 Business Central - Ratings	Salesforce Sales Cloud 7.9 227 Ratings
Mobile access	00 Ratings	7.9227 Ratings

User Ratings
	Microsoft Dynamics 365 Business Central	Salesforce Sales Cloud
Likelihood to Recommend	6.3 (23 ratings)	8.7 (392 ratings)
Likelihood to Renew	10.0 (1 ratings)	10.0 (58 ratings)
Usability	9.0 (3 ratings)	9.4 (121 ratings)
Availability	8.0 (1 ratings)	9.8 (27 ratings)
Performance	- (0 ratings)	9.0 (18 ratings)
Support Rating	10.0 (2 ratings)	9.0 (92 ratings)
In-Person Training	- (0 ratings)	7.9 (11 ratings)
Online Training	- (0 ratings)	9.1 (15 ratings)
Implementation Rating	- (0 ratings)	2.4 (18 ratings)
Configurability	- (0 ratings)	10.0 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.8 (9 ratings)
Data Sharing and Collaboration	- (0 ratings)	8.2 (5 ratings)
Data Sources	- (0 ratings)	8.2 (5 ratings)
Product Scalability	- (0 ratings)	8.7 (52 ratings)
Professional Services	- (0 ratings)	9.3 (8 ratings)