Microsoft Dynamics 365 Customer Insights vs. Salesforce Sales Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft Dynamics 365 Customer Insights | Score8.3 out of 10 | N/A | Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics. | $1,500 per month |
 Salesforce Sales Cloud | Score8.7 out of 10 | N/A | Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team… | $25 per month |
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| Microsoft Dynamics 365 Customer Insights | Salesforce Sales Cloud | |
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| Likelihood to Recommend | 8.8 | 8.7 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.4 |
| Availability | - | 9.8 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 7.9 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 2.4 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 8.8 |
| Data Sharing and Collaboration | - | 8.2 |
| Data Sources | - | 8.2 |
| Product Scalability | - | 8.7 |
| Professional Services | - | 9.3 |