Microsoft Dynamics 365 Customer Service vs. NinjaOne
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft Dynamics 365 Customer Service | Score6.3 out of 10 | N/A | Microsoft Dynamics 365 Customer Service is designed to create positive experiences through any channel and on any device to exceed customer expectations. | $50 per month per user |
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
| Microsoft Dynamics 365 Customer Service | NinjaOne | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Monitoring Tasks |
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| Management Tasks |
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| Microsoft Dynamics 365 Customer Service | NinjaOne | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.4 |
| Likelihood to Renew | - | 9.9 |
| Usability | 10.0 | 8.0 |
| Support Rating | - | 9.1 |