Microsoft Dynamics 365 Field Service (FieldOne) vs. ServiceTitan
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Microsoft Dynamics 365 Field Service (FieldOne) | Score10 out of 10 | N/A | Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM). | $20 per month per user |
 ServiceTitan | Score5.5 out of 10 | N/A | ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual… | $125 per technician/per month |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing. | — | ||||||||||||||
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| Microsoft Dynamics 365 Field Service (FieldOne) | ServiceTitan | |
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| Likelihood to Recommend | 10.0 | 3.5 |
| Usability | - | 4.1 |