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Microsoft Dynamics 365 vs. Microsoft Dynamics 365 Supply Chain Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Microsoft Dynamics 365 Supply Chain Management

    Score9 out of 10
    N/AMicrosoft's Dynamics 365 Supply Chain Management allows users to use predictive insights and intelligence from AI and Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management to maximize operational efficiency, product quality, and profitability. It replaces the SCM capabilities of the former Microsoft Dynamics 365 for Finance and Operations (Dynamics AX), splitting them off from Dynamics 365 Finance, in order to provide more flexible pricing and…

    $180

    per month per user

    Pricing
    Microsoft Dynamics 365Microsoft Dynamics 365 Supply Chain Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Microsoft Dynamics 365 Supply Chain Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Microsoft Dynamics 365 Supply Chain Management
    Considered Both Products
    Microsoft
    No answer on this topic
    Microsoft
    Chose Microsoft Dynamics 365 Supply Chain Management
    D365 SCM is good for the SMB market. has very good UX and integrates with Microsoft products well. It is easier to learn D365 compared to SAP SCM. It can be implemented very fast compared to SAP SCM. Resources to implement D365 are available in the market easily compared to SAP …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics 365Microsoft Dynamics 365 Supply Chain Management
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Customer data management / contact management8.069 Ratings00 Ratings
    Workflow management8.067 Ratings00 Ratings
    Territory management6.051 Ratings00 Ratings
    Opportunity management7.063 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings00 Ratings
    Contract management7.052 Ratings00 Ratings
    Quote & order management6.048 Ratings00 Ratings
    Interaction tracking7.060 Ratings00 Ratings
    Channel / partner relationship management6.051 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Case management6.051 Ratings00 Ratings
    Call center management7.045 Ratings00 Ratings
    Help desk management7.049 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.062 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Task management8.059 Ratings00 Ratings
    Billing and invoicing management8.044 Ratings00 Ratings
    Reporting9.053 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Forecasting7.055 Ratings00 Ratings
    Pipeline visualization5.061 Ratings00 Ratings
    Customizable reports9.064 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Custom fields8.165 Ratings00 Ratings
    Custom objects8.060 Ratings00 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Single sign-on capability7.056 Ratings00 Ratings
    Role-based user permissions6.057 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Microsoft Dynamics 365 Supply Chain Management
    -
    Ratings
    Mobile access7.048 Ratings00 Ratings
    Supply Chain Planning
    Comparison of Supply Chain Planning features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    7.9
    2 Ratings
    Custom alerts00 Ratings7.02 Ratings
    Scenario-based planning00 Ratings8.52 Ratings
    Resource optimization00 Ratings9.02 Ratings
    Supply forecasting00 Ratings8.52 Ratings
    Capacity estimation00 Ratings7.52 Ratings
    Employee allocation00 Ratings7.02 Ratings
    Supply network coordination00 Ratings7.52 Ratings
    Procurement Management
    Comparison of Procurement Management features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    7.9
    2 Ratings
    Raw material sourcing00 Ratings8.02 Ratings
    Supply market analysis00 Ratings8.52 Ratings
    Cost analysis00 Ratings8.02 Ratings
    Expense Logging00 Ratings7.02 Ratings
    Order Fulfillment Management
    Comparison of Order Fulfillment Management features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    8.0
    2 Ratings
    Order fulfillment optimization00 Ratings8.02 Ratings
    Return services00 Ratings7.52 Ratings
    Purchase order generation00 Ratings8.52 Ratings
    Purchase order tracking00 Ratings8.02 Ratings
    Supplier delivery scheduling00 Ratings7.52 Ratings
    Pricing and product configurations generation00 Ratings8.52 Ratings
    Logistics and Transportation Management
    Comparison of Logistics and Transportation Management features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    7.0
    2 Ratings
    Packaging00 Ratings7.02 Ratings
    Delivery planning00 Ratings6.52 Ratings
    Route optimization00 Ratings7.02 Ratings
    Shipping performance00 Ratings6.52 Ratings
    Fleet management00 Ratings8.02 Ratings
    Warehouse & Inventory Management
    Comparison of Warehouse & Inventory Management features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    7.7
    2 Ratings
    Automation of warehouse operations00 Ratings7.52 Ratings
    Inventory storage00 Ratings8.02 Ratings
    Stock monitoring00 Ratings7.52 Ratings
    Inventory tracking00 Ratings8.02 Ratings
    Warehouse asset management00 Ratings7.02 Ratings
    Inventory and price forecasting00 Ratings8.02 Ratings
    Demand Management
    Comparison of Demand Management features of Microsoft Dynamics 365 and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    7.2
    2 Ratings
    Demand signal sensing00 Ratings7.02 Ratings
    Demand forecasting00 Ratings7.52 Ratings
    Customer analytics00 Ratings7.02 Ratings
    Inventory stock optimization00 Ratings7.52 Ratings
    Sales and operations planning00 Ratings7.02 Ratings
    Pricing and promotion tracking00 Ratings7.52 Ratings
    User Ratings
    Microsoft Dynamics 365Microsoft Dynamics 365 Supply Chain Management
    Likelihood to Recommend
    6.4
    (90 ratings)
    8.5
    (2 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (20 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)