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Microsoft Dynamics 365 vs. Really Simple Systems

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Microsoft Dynamics 365

954 Reviews and Ratings

Really Simple Systems

43 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    		Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Pricing
    Microsoft Dynamics 365Really Simple Systems
    Editions & Modules
    No answers on this topic
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Really Simple Systems
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans include free customer support and setup help.
    More Pricing Information
    Features
    Microsoft Dynamics 365Really Simple Systems
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Really Simple Systems
    7.2
    33 Ratings
    Customer data management / contact management8.069 Ratings7.833 Ratings
    Workflow management8.067 Ratings7.113 Ratings
    Territory management6.051 Ratings6.98 Ratings
    Opportunity management7.063 Ratings7.727 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings6.325 Ratings
    Contract management7.052 Ratings00 Ratings
    Quote & order management6.048 Ratings00 Ratings
    Interaction tracking7.060 Ratings7.525 Ratings
    Channel / partner relationship management6.051 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Really Simple Systems
    7.2
    25 Ratings
    Case management6.051 Ratings7.423 Ratings
    Call center management7.045 Ratings00 Ratings
    Help desk management7.049 Ratings7.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Really Simple Systems
    7.1
    27 Ratings
    Lead management8.061 Ratings7.024 Ratings
    Email marketing7.062 Ratings7.220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Really Simple Systems
    7.0
    29 Ratings
    Task management8.059 Ratings7.127 Ratings
    Billing and invoicing management8.044 Ratings00 Ratings
    Reporting9.053 Ratings6.925 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Really Simple Systems
    6.5
    25 Ratings
    Forecasting7.055 Ratings6.320 Ratings
    Pipeline visualization5.061 Ratings6.321 Ratings
    Customizable reports9.064 Ratings6.824 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Really Simple Systems
    6.8
    28 Ratings
    Custom fields8.165 Ratings7.128 Ratings
    Custom objects8.060 Ratings6.824 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings6.517 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Really Simple Systems
    7.7
    28 Ratings
    Single sign-on capability7.056 Ratings00 Ratings
    Role-based user permissions6.057 Ratings7.728 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Really Simple Systems
    -
    Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Really Simple Systems
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Really Simple Systems
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Really Simple Systems
    6.8
    21 Ratings
    Mobile access7.048 Ratings6.821 Ratings
    User Ratings
    Microsoft Dynamics 365Really Simple Systems
    Likelihood to Recommend
    6.3
    (90 ratings)
    7.6
    (34 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.1
    (1 ratings)
    Usability
    6.3
    (20 ratings)
    7.8
    (18 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.0
    (17 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)