Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Customer data management / contact management | 8.069 Ratings | 10.045 Ratings |
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| Workflow management | 8.067 Ratings | 9.945 Ratings |
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| Territory management | 6.051 Ratings | 9.09 Ratings |
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| Opportunity management | 7.063 Ratings | 9.941 Ratings |
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| Integration with email client (e.g., Outlook or Gmail) | 7.066 Ratings | 7.345 Ratings |
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| Contract management | 7.052 Ratings | 5.928 Ratings |
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| Quote & order management | 6.048 Ratings | 5.626 Ratings |
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| Interaction tracking | 7.060 Ratings | 7.839 Ratings |
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| Channel / partner relationship management | 6.051 Ratings | 6.930 Ratings |
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Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Case management | 6.051 Ratings | 7.417 Ratings |
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| Call center management | 7.045 Ratings | 7.918 Ratings |
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| Help desk management | 7.049 Ratings | 00 Ratings |
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Comparison of Marketing Automation features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Lead management | 8.061 Ratings | 6.643 Ratings |
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| Email marketing | 7.062 Ratings | 6.042 Ratings |
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Comparison of CRM Project Management features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Task management | 8.059 Ratings | 8.941 Ratings |
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| Billing and invoicing management | 8.044 Ratings | 00 Ratings |
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| Reporting | 9.053 Ratings | 7.937 Ratings |
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Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Forecasting | 7.055 Ratings | 7.831 Ratings |
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| Pipeline visualization | 5.061 Ratings | 7.843 Ratings |
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| Customizable reports | 9.064 Ratings | 7.137 Ratings |
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Comparison of Customization features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Custom fields | 8.165 Ratings | 7.344 Ratings |
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| Custom objects | 8.060 Ratings | 6.733 Ratings |
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| Scripting environment | 7.048 Ratings | 6.521 Ratings |
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| API for custom integration | 8.052 Ratings | 7.127 Ratings |
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Comparison of Security features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Single sign-on capability | 7.056 Ratings | 7.834 Ratings |
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| Role-based user permissions | 6.057 Ratings | 8.239 Ratings |
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Comparison of Social CRM features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Social data | 8.036 Ratings | 00 Ratings |
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| Social engagement | 7.037 Ratings | 00 Ratings |
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Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Salesmate| Feature | | |
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| Marketing automation | 7.056 Ratings | 7.035 Ratings |
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| Compensation management | 6.029 Ratings | 00 Ratings |
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