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Microsoft Dynamics 365 vs. Salesmate

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Microsoft Dynamics 365Salesmate
    Editions & Modules
    No answers on this topic
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Salesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Salesmate
    Considered Both Products
    Microsoft
    No answer on this topic
    Rapidops, Inc.
    Chose Salesmate
    Much easier and more intuitive plus the support is outstanding and easy to access
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics 365Salesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Salesmate
    8.0
    46 Ratings
    Customer data management / contact management8.069 Ratings10.045 Ratings
    Workflow management8.067 Ratings9.945 Ratings
    Territory management6.051 Ratings9.09 Ratings
    Opportunity management7.063 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings7.345 Ratings
    Contract management7.052 Ratings5.928 Ratings
    Quote & order management6.048 Ratings5.626 Ratings
    Interaction tracking7.060 Ratings7.839 Ratings
    Channel / partner relationship management6.051 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Salesmate
    7.7
    19 Ratings
    Case management6.051 Ratings7.417 Ratings
    Call center management7.045 Ratings7.918 Ratings
    Help desk management7.049 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management8.061 Ratings6.643 Ratings
    Email marketing7.062 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management8.059 Ratings8.941 Ratings
    Billing and invoicing management8.044 Ratings00 Ratings
    Reporting9.053 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting7.055 Ratings7.831 Ratings
    Pipeline visualization5.061 Ratings7.843 Ratings
    Customizable reports9.064 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields8.165 Ratings7.344 Ratings
    Custom objects8.060 Ratings6.733 Ratings
    Scripting environment7.048 Ratings6.521 Ratings
    API for custom integration8.052 Ratings7.127 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability7.056 Ratings7.834 Ratings
    Role-based user permissions6.057 Ratings8.239 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Salesmate
    -
    Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation7.056 Ratings7.035 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Salesmate
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access7.048 Ratings6.342 Ratings
    User Ratings
    Microsoft Dynamics 365Salesmate
    Likelihood to Recommend
    6.5
    (90 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.1
    (2 ratings)
    Usability
    6.5
    (20 ratings)
    10.0
    (45 ratings)
    Support Rating
    8.0
    (11 ratings)
    1.4
    (42 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)