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Microsoft Dynamics 365 vs. SAP SuccessFactors HCM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Pricing
    Microsoft Dynamics 365SAP SuccessFactors HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365SAP SuccessFactors HCM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365SAP SuccessFactors HCM
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics 365
    Overall the usability and multi-functionality of Microsoft Dynamics 365 is really what stood out to our leadership team and board. We were able to eliminate the need for multiple platforms and integrate a lot of our processes into one single platform. The idea is we can …
    Incentivized
    SAP
    Chose SAP SuccessFactors HCM
    it is important to highlight the areas where SAP SuccessFactors excels: extensive modular functionality, strong integration with other SAP products, and advanced analytics capabilities.• Advantages: Integration with the SAP ecosystem, customization, and support for complex …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics 365SAP SuccessFactors HCM
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Customer data management / contact management8.069 Ratings00 Ratings
    Workflow management8.067 Ratings00 Ratings
    Territory management6.051 Ratings00 Ratings
    Opportunity management7.063 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings00 Ratings
    Contract management7.052 Ratings00 Ratings
    Quote & order management6.048 Ratings00 Ratings
    Interaction tracking7.060 Ratings00 Ratings
    Channel / partner relationship management6.051 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Case management6.051 Ratings00 Ratings
    Call center management7.045 Ratings00 Ratings
    Help desk management7.049 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.062 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Task management8.059 Ratings00 Ratings
    Billing and invoicing management8.044 Ratings00 Ratings
    Reporting9.053 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Forecasting7.055 Ratings00 Ratings
    Pipeline visualization5.061 Ratings00 Ratings
    Customizable reports9.064 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Custom fields8.165 Ratings00 Ratings
    Custom objects8.060 Ratings00 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Single sign-on capability7.056 Ratings00 Ratings
    Role-based user permissions6.057 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    SAP SuccessFactors HCM
    -
    Ratings
    Mobile access7.048 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    Employee demographic data00 Ratings8.4509 Ratings
    Employment history00 Ratings8.1519 Ratings
    Job profiles and administration00 Ratings7.7495 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.0469 Ratings
    Organizational charting00 Ratings8.1532 Ratings
    Organization and location management00 Ratings7.9473 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.6289 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    Pay calculation00 Ratings7.8234 Ratings
    Support for external payroll vendors00 Ratings7.1208 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4204 Ratings
    Benefit plan administration00 Ratings7.4196 Ratings
    Direct deposit files00 Ratings7.6196 Ratings
    Salary revision and increment management00 Ratings8.1252 Ratings
    Reimbursement management00 Ratings7.7183 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    Approval workflow00 Ratings8.4310 Ratings
    Balance details00 Ratings7.9265 Ratings
    Annual carry-forward and encashment00 Ratings8.0230 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    View and generate pay and benefit information00 Ratings8.4341 Ratings
    Update personal information00 Ratings8.9444 Ratings
    View company policy documentation00 Ratings7.8293 Ratings
    Employee recognition00 Ratings7.6263 Ratings
    View job history00 Ratings8.2427 Ratings
    Asset Management
    Comparison of Asset Management features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    Tracking of all physical assets00 Ratings8.43 Ratings
    HR Reporting
    Comparison of HR Reporting features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    Report builder00 Ratings6.9438 Ratings
    Pre-built reports00 Ratings6.5408 Ratings
    Ability to combine HR data with external data00 Ratings6.2329 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    New hire portal00 Ratings7.7344 Ratings
    Manager tracking tools00 Ratings7.7322 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    Corporate goal setting00 Ratings8.3409 Ratings
    Individual goal setting00 Ratings8.3456 Ratings
    Line-of sight-visibility00 Ratings8.0367 Ratings
    Performance tracking00 Ratings8.1427 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    Performance plans00 Ratings8.2464 Ratings
    Performance improvement plans00 Ratings8.0394 Ratings
    Review status tracking00 Ratings8.1433 Ratings
    Review reminders00 Ratings8.0437 Ratings
    Multiple review frequency00 Ratings8.0351 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    Create succession plans/pools00 Ratings7.8303 Ratings
    Candidate ranking00 Ratings7.7286 Ratings
    Candidate search00 Ratings7.9292 Ratings
    Candidate development00 Ratings7.7270 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics 365 and SAP SuccessFactors HCM
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    Job Requisition Management00 Ratings7.9360 Ratings
    Company Website Posting00 Ratings7.7341 Ratings
    Publish to Social Media00 Ratings7.7297 Ratings
    Job Search Site Posting00 Ratings7.6328 Ratings
    Duplicate Candidate Prevention00 Ratings7.3299 Ratings
    Applicant Tracking00 Ratings7.8343 Ratings
    Notifications and Alerts00 Ratings7.9349 Ratings
    User Ratings
    Microsoft Dynamics 365SAP SuccessFactors HCM
    Likelihood to Recommend
    6.3
    (90 ratings)
    8.3
    (641 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.2
    (41 ratings)
    Usability
    6.3
    (20 ratings)
    8.0
    (153 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (6 ratings)
    Support Rating
    8.0
    (11 ratings)
    7.4
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    7.5
    (2 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    6.7
    (15 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (6 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    1.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    6.8
    (419 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Professional Services
    9.0
    (1 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (5 ratings)