Microsoft Dynamics 365 vs. Second CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft Dynamics 365 | Score7.4 out of 10 | N/A | Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products. | $44 per month |
 Second CRM | N/A | N/A | Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support. | N/A |
| Microsoft Dynamics 365 | Second CRM | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Multiple editions available starting from US$24 per user per month. Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts; however the first payment is for a minimum of six months. The vendor offers a discount for those who choose to pay for a year in advance. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Microsoft Dynamics 365 | Second CRM | |||||||||||||||||||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Platform |
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| Microsoft Dynamics 365 | Second CRM | |
|---|---|---|
| Likelihood to Recommend | 6.3 | - |
| Likelihood to Renew | 8.0 | - |
| Usability | 6.3 | - |
| Support Rating | 8.0 | - |
| Online Training | 7.5 | - |
| Implementation Rating | 9.2 | - |
| Contract Terms and Pricing Model | 3.8 | - |
| Professional Services | 9.0 | - |