Microsoft Dynamics 365 vs. Vlocity for Communications & Media
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft Dynamics 365 | Score7.4 out of 10 | N/A | Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products. | $44 per month |
 Vlocity for Communications & Media | Score8 out of 10 | N/A | Vlocity's cloud app for Communications & Media companies adds industry-specific CRM functionality on top of Salesforce. It is designed to be more easily maintained, particularly with regard to Salesforce updates and other integrations, than an on-premise custom solution. By providing salespeople and customer service representatives with a 360 degree customer view, Vlocity aims to increase efficiency as well as customer satisfaction. Features include omni-channel… | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Marketing Automation |
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| Customization |
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| Microsoft Dynamics 365 | Vlocity for Communications & Media | |
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| Likelihood to Recommend | 6.3 | - |
| Likelihood to Renew | 8.0 | - |
| Usability | 6.3 | - |
| Support Rating | 8.0 | - |
| Online Training | 7.5 | - |
| Implementation Rating | 9.2 | - |
| Contract Terms and Pricing Model | 3.8 | - |
| Professional Services | 9.0 | - |