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Microsoft Dynamics 365 vs. Vtiger

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Microsoft Dynamics 365

954 Reviews and Ratings

Vtiger

31 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Vtiger

    Score8.2 out of 10
    		N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    Microsoft Dynamics 365Vtiger
    Editions & Modules
    No answers on this topic
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Vtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional Details—Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Vtiger
    Considered Both Products
    Microsoft
    No answer on this topic
    Vtiger
    Jose A Garcia
    Sales Representative in Sales at GB Advisors, Inc. (Information Technology and Services, 11-50 employees)
    Chose Vtiger
    Just being a user of Vtiger since I got hired at GB Advisors. Used those solutions on previous experiences, Microsoft Dynamics was deployed in my previous job for opportunity management, it was not so friendly as Vtiger, not sure if it was a bad deployment. Salesforce was used …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics 365Vtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Vtiger
    10.0
    8 Ratings
    Customer data management / contact management8.069 Ratings10.08 Ratings
    Workflow management8.067 Ratings10.08 Ratings
    Territory management6.051 Ratings00 Ratings
    Opportunity management7.063 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings10.08 Ratings
    Contract management7.052 Ratings10.06 Ratings
    Quote & order management6.048 Ratings10.06 Ratings
    Interaction tracking7.060 Ratings10.06 Ratings
    Channel / partner relationship management6.051 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Vtiger
    9.5
    6 Ratings
    Case management6.051 Ratings10.06 Ratings
    Call center management7.045 Ratings00 Ratings
    Help desk management7.049 Ratings9.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Vtiger
    10.0
    6 Ratings
    Lead management8.061 Ratings10.06 Ratings
    Email marketing7.062 Ratings10.06 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Vtiger
    10.0
    8 Ratings
    Task management8.059 Ratings10.06 Ratings
    Billing and invoicing management8.044 Ratings10.07 Ratings
    Reporting9.053 Ratings10.07 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Vtiger
    9.7
    7 Ratings
    Forecasting7.055 Ratings10.06 Ratings
    Pipeline visualization5.061 Ratings10.06 Ratings
    Customizable reports9.064 Ratings9.07 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Vtiger
    9.3
    8 Ratings
    Custom fields8.165 Ratings9.08 Ratings
    Custom objects8.060 Ratings10.07 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings9.06 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Vtiger
    9.0
    8 Ratings
    Single sign-on capability7.056 Ratings00 Ratings
    Role-based user permissions6.057 Ratings9.08 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Vtiger
    10.0
    5 Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings10.05 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Vtiger
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Vtiger
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Vtiger
    5.0
    5 Ratings
    Mobile access7.048 Ratings5.05 Ratings
    User Ratings
    Microsoft Dynamics 365Vtiger
    Likelihood to Recommend
    6.5
    (90 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    -
    (0 ratings)
    Usability
    6.5
    (20 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (11 ratings)
    10.0
    (2 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)