Microsoft Dynamics GP vs. Sage 50

It does accounting really well, it does payroll not so well. I say this because when you get into states that have complicated payroll laws like California, overtime calculations are hard to setup and get right. Same goes for other states when they do out of the normal pay structure like piece rate pay. It does HR, A/P and A/R really well and we have had no issues on that side; just payroll when it comes to certain states and how we do anything that is not salary or hourly.

Incentivized

Sage is great for portability and exchange with external accountants as it is widely used and people will be able to read your data in. It's a very good and complete solution for a little business where one person can handle all of the accounting. I doubt that it scales well to large companies with several in-house accountants working at the same time.

Incentivized

• User friendly interface
• Able to be extended into multiple areas of your business
• One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.

Incentivized

• I like the automated guides to set up complex features of payroll formulas.
• The business intelligence reporting seems very comprehensive, so that one could really "crunch the data" and analyze different aspects of their business.
• Sage annually improves the performance and features of their program.

Incentivized

• Having an integration between Project Accounting and Field Service would be amazing! There are so many companies that have service technicians that perform work on a customer's contract but also have a need for project accounting functionality within that customer's contract. Right now those modules are separate so you either need to use one or duplicate some efforts if you need to use both.
• Microsoft Dynamics GP could do a better job documenting their new enhancements to the product. They realize great enhancements but the documentation about them, or new products, is lacking so it is difficult as a consultant to know everything a new feature can do for me and my customers.
• They could enhance their forecasting capabilities with a new forecasting tool within Management Reporter.

Incentivized

• The out of the box reports are not appealing and take a bit to clean up during the end of the month. The set up of the reports can be quite tedious and not very intuitive. They need to do a better job of adding the drop and drag tool in a more visible way so that it is easy for the end user.
• Sage needs to add the ability for the users (in a controlled environment) to manipulate the look and feel of the input screens. It gives you minimal options to add fields to certain areas.
• The help feature does not have the "google" type of intelligence that allows you to search on phrases. If it is not exact, it does not do a very good job of filtering through items that you really don not need. I have used more of the internet searches to figure out my problem because it wasn't easy to pull up the help option in Sage.

Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.

Incentivized

I use this rating simply because I have a thriving Sage 50 consulting practice and will continue to keep my expertise in the product. I have consulted on both Sage 50 and QuickBooks for over 25 years so I have to maintain expertise in the solution as well as accounting and verticals.

Incentivized

Overall usability of the older model is not quite so user friendly for the basic bookeeper, but at an accountants level we can generate all the necessary reports and create Sales Orders, Purchase orders and invoices - though it is a bit redundant to enter the sales and purchase orders separately instead of being able to convert a sales order directly to a puchase order by applying a price book like the newer versions can.

Incentivized

I think Sage 50 is a trusted product and is reliable from a product delivery and support perspective. They have deep domain expertise in the non-profit space and should be a consideration for new non-profit startups or existing non-profits looking to migrate from other platforms. Overall, I believe that Sage 50 does many things well with few limitations.

Incentivized

The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.

Incentivized

The support from Sage is quick, easy to understand and always relevant. They are very responsive to queries and this enables us to have very little down time if the product does fail for whatever reason. Having someone on the end of the phone who can solve your issues is invaluable.

Incentivized

Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.

Incentivized

Sage 50 is a strong accounting software package. It will work efficiently if it is installed correctly. If one puts garbage in, one will get garbage out. Also it is important to train the staff to use Sage 50 properly. It is also important to set up security for each user.

Incentivized

Because GP doesn't do CRM we have looked at D365 Customer Engagement for our field service, and F&O as a replacement. Vaporware, no direct upgrade path, and if you want to continue with GP for your back office and just use Field Service it's an insanely complex integration import/export. D365 F&O is a huge implementation cost, and without a direct migration path every bit of data has to be custom imported. There really is no straightforward way to stack up GP against these programs currently. Again, the future of GP is in some doubt.

Incentivized

Sage Accounting is better suited for smaller organisations with fewer transactions. The invoicing system of this piece of software is a superior tool, however. Sage HR is more commonly used for employees to access payslips and record things such as annual leave or overtime. Sage Intacct is likely a more practical solution for a larger organisation with a higher volume of transactions.

Incentivized

The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution

Incentivized

I define scalable from two perspectives; 1) the scalability to handle more bookkeepers/accountants using the product, and 2) the scalability to handle increasing customer/vendor/employee and transactional data. Sage 50 does a good job on both fronts. From the single users operating a micro-business accounting for customer invoices and bill payments only, to the multi-staff, multi-location, multi-departmental complex transactional operation. Although Sage 50 is quite expensive for that smallest user, it is quite inexpensive for the larger business entity. So, for the new enterprise expecting rapid growth, Sage 50 is the application of choice.

• If implemented properly, the product can save many hours of data entry time - specifically by setting up integrations of large data sets.
• Many times the underlying business process must be adjusted to accommodate software limitations. By being flexible, a company can leverage their users' skills in combination with GP to make data entry faster and more efficient. I have seen many companies eliminate the need for data entry personnel as well as reallocate employee hours to more skilled positions such as reporting and analytics.
• Poor implementations, on the other hand, can cause employees to hate their jobs and the software. This isn't specific to GP but to the software industry in general.

Incentivized

• It has allowed for more emphasis on sales than data entry which has allowed the Wholesale division to grow
• The "On Screen" credit status on the Sales Order feature has given the capability to free up inventory for paying Customers which increased Turnover, while keeping Past Due to a minimum
• The Reporting has allowed for yearly, prior year and Budget Variance Reporting for the Sales Reps so they can stay or target
• The Inventory Reporting and Receiving keeps a grasp on damaged based on Lots received which helps to notify the Parent company of production issues and monitor shrinkage
• The Credit with Job and RGA capability give a clear view of which Customer are having warehouse issues or if we are having Freight Carrier issues